Deep Enrich
Edward Fall III
Desktop Administrator
167 followers
Hamilton, New York, United States
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About me
Chief Information Officer
Education
Herkimer County Community College
2003 - 2005Associate's degree Computer Network Technician
Experience
Family Dollar Distribution Ctr
Oct 2007 - Apr 2012Desktop AdministratorResponsible for troubleshooting and problem resolution regarding any IT related equipment (desktops, laptops, tablets printers, and servers) within the company, specifically with the DCAssist Distribution Center associates in troubleshooting computer related problems either in person, via telephone and/or using Dameware to remotely connect to PCsInstalled and maintained computer using Windows XP, 7 OS and Microsoft Office SuiteConfigured PCs, tablets, laptops and other devices to connect to the Family Dollar Domain Show less
DBA Ed's Tech Solutions
Aug 2013 - Oct 2014Certified TechnicianPC Repair in all aspects. Performed a plethora of services on PCs as per customer requestIT Support to small businessesCustomer Service
NBT Bank
Oct 2014 - Jul 2015Systems TechnicianDocuments, maintains, upgrades, and replaces hardware and software systems. Includes project initiatives and production support.Maintains, analyzes, troubleshoots, and repairs more complex computer systems, hardware and peripherals. Analyzes and trends utilization metrics of various systems. Provide Business Recovery support relating to IT initiatives.
The Arc Oneida-Lewis Chapter
Jul 2015 - nowChief Information Officer
Licenses & Certifications
CIW Web Foundations Associate
CompTIA A+
CompTIA Network+
CompTIA Security+
Microsoft Certified Professional
Microsoft Technology Associate: Networking Fundamentals
Microsoft Technology Associate: Security Fundamentals
Microsoft Technology Associate: Windows Operating System Fundamentals
- View certificate
CompTIA Linux+ (Powered by LPI)
CompTIAOct 2016
LPIC-1
Linux Professional InstituteOct 2016
Languages
- enEnglish
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