Muhammad Fawad Uddin

Experience

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  The Team Work

  Aug 2007 - Feb 2008

  Assistant Manager / Computer Operator

  Prepares equipment for operations by accessing software in computer; loading paper into printers and preparing for output. Contributes to team effort by accomplishing related results as needed. Maintains client confidence and protects operations by keeping information confidential• Starts operations by entering commands.• Documents problems and actions by completing production logs. Resolves user problems by answering questions and requests.• Good knowledge of Ms. Office tools.• Applied commercial skills to meet sales and cost budgets Show less

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  BanuMukhtar Contracting (Pvt) Limited.

  Feb 2008 - Aug 2015

  IT Engineer

  Managed technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries. Implement security tools and practices across servers and applications/services. Provide consultancy and design customized services according to the needs of customers and market services offering.• Installation of Windows 2003, 2008 & 2012, Configuring DNS, DHCP and Active directory• Deploy and configure PCs, Workstations, and Macintosh (PCs and Laptops). • Installing new computers, hardware, and software peripherals. • Providing functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktops, laptops, LAN, and remote systems as well as upgrades as needed. • Implementation, operation and management of services like web, mail, DNS, etc. • Ensure configurations and data backup of services and implement recovery from disaster. • Function as wholesome Systems Administrator independently or under supervision. • Record servers and services/applications logs and analyze them. • Reconfigure existing systems to accommodate additional components. • Supervising efficient working of peripheral wiring and applications of the computer and handling various IT problems & issues. • Ensure redundant solutions of Internet, computers, services and network connectivity without downtime 24x7. • Investigating, diagnosing and resolving all network problems. • Outlook configurations and support. • Updating and maintaining OS and software to the latest releases, patches, etc. • Monitoring networks and computer peripherals. • Implement and configure the corporate LAN environment. • Quickly resolved problems regarding computer software and hardware operations. • Answered user inquiries and structured technical equipment for employee use. • Recruited and assisted other computer operators in their work. • To explain the exact cause of the problem and provide solutions to it. Show less

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  Artistic Milliners

  Aug 2015 - Jul 2017

  Assistant Manager IT

  Very capable with a proven ability to ensure the smooth running of systems and to provide IT services that will improve the efficiency and performance of a company. Extensive practical knowledge of complex systems builds, hardware and software testing, network support, technical support and computer repairs.• Managing a team of administrative & technical staff i.e. system support, system engineers, Network Support, Network Engineer, CCTV Operators & Technicians and PABX Technical Staff • Strengthening the IT infrastructure through implementing new technologies. • Deployment of Active Directory (Domain Controller) to the remote location units (Factory).• Network and telephonic connectivity over WAN (Radio Wave) to the different units.• Manage endpoint protection, and provide user backup solutions and uninterrupted connectivity.• Implementation of attendance machines, access control system and established network connectivity to the end-users.• Provide redundant UPS solutions to the data center for a smooth working environment.• Manage the IT budgets and expenditures on hardware and software. • Developing & maintaining the company's IT systems, software and databases. • Recommending and implementing improvements and efficiencies. • Having excellent time management, confidentiality & communication skills. • Having strong IT, commercial, planning and budgeting skills. • Management of server software and associated backup routines. • To evaluate, test, advise, train and support I.T.-related projects. • Procurement of IT hardware, software and maintenance products & services. • Writing documentation for ICT procedures, security and disaster recovery. • Maintaining documentation of changes regarding users, functions & systems. • Supervising all daily and weekly IT procedures and making a report. Designing, Implementing, Preventing & Maintenance all IT hardware & software. Show less

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  Continental Biscuits Limited

  Aug 2017 - Jan 2022

  Served professional with broad experience and extensive knowledge in cross-functional IT project management, methodologies and techniques. Consulting, analyzing, designing and managing IT systems projects. The leadership of the IT team, delivering wide-ranging core IT Infrastructure, Cloud, Virtualization and LAN/WAN solutions to the organizations.• Deployment of AD Domain Controller, AD Sync Server, DHCP & DNS for HO, Factory and Fields users.• Provide redundant strategy and plans for AD, DHCP and DNS servers across all the locations. • IT Infrastructure, network and cloud management & their services and support to the end-users located at HO, Factory & Field force.• Implementation and configuration of firewall FortiGate 200D with multiple ISPs for internet redundancy.• Managed and monitored internet (WAN) and users (WAN and LAN) traffic through Firewall. • Deployment, controlling and configuration of Aruba (HP) and Engenius access points with centralized control management.• Implement and maintain the multiple SAP instances that comprise the SAP environment (development, test, training and production).• Worked in technical knowledge of current network hardware, protocols and internet standard, including routers, firewalls, switches Layer 2 & 3), remote access control and VLANs (segregation of networks) for smooth network communication and workload.• Maintain the integrity of the SAP environment by managing the SAP Correction and Transport System (CTS) to ensure all configuration and development objects are promoted properly• Introduce technical changes into the environment using a structured approach that minimizes risk and achieves high reliability, availability and performance of each SAP instance.• Design and implement an optimal SAP configuration to maximize system performance and availability.• Install and configure all required SAP database servers and application servers. Show less

  • Deputy Manager Of Information Technology

    Mar 2020 - Jan 2022

  • Associate Manager Of Information Technology

    Aug 2017 - Mar 2020
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  Arda Global

  Jan 2022 - Nov 2022

  Group Information Technology Manager

  Serving a leadership role heading a team or division, including the administrator-level tasks, IT/Network/Cloud/Operations and their management overseeing all aspects of daily operations. Developing strategic plans, taking an active role in major operational decisions, and driving growth and development efforts. Recruiting, hiring, supervising IT staff and establishing group policies and practices. Being a part of accountable for sales and marketing initiatives and expected to meet sales quotas.• Supervising a team of professionals in the assigned group to achieve business goals.• Expertise and hands-on experience in Fortinet/Antivirus/Virtualization i.e. ESXI, Hyper V & VMWare and Cloud deployment without any kind of downtime.• Managing and maintaining the CCTV (Analog and Digital) and PABx system.• Developing or improving business strategies to maximize revenue.• Maintaining profitable relationships with existing and potential customers.• Leading large IT projects, including the design and deployment of new IT systems and services.• Monitoring the performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure.• Helping in IT infrastructure strategy, architecture and processes.• Analyzing business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.• Monitoring and managing operational expenses within an allotted budget.• Prepare annual budget and review business contractual agreements and financial statements.• Managing and deploying Office365, Endpoint Protections, centralized access points and patch management.• Assessing vendors and developing test strategies for new hardware and software.• Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages. Show less

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  Tufail Multichem Industries

  Dec 2022 - now

  Information Technology Lead

  Oversaw and coordinated technology direction and strategy, process and quality improvement. Managed IT corporate standards compliance, asset management, project planning, management, budgeting and forecasting. Directed IT teams in designing, building, implementing, managing, supporting and enhancing key technologies. Ensure the company has the necessary technology to perform daily operations effectively and enable future growth• Oversee the configuration, customization, and integration of SAP modules, ensuring alignment with business processes and requirements.• Manage project resources, timelines, and budgets to achieve successful SAP system deployment and adoption• Analyzing the business requirements of all departments to determine their technology needs• Managing and maintaining IT Infrastructure/Networks, including servers, switches, firewalls, endpoint protection and data and backup solution.• Managing assigned IT projects to ensure adherence to budget, schedule, productivity levels, upgrade requirements, and other metrics and needs.• Overseeing the security of systems, networks, and enterprise information.• Coordinating multisite IT systems via enterprise resource planning (ERP).• Developing the IT team including objectives, team structure, JDs, KPIs, upskilling and regular performance reviews.• Developing, maintaining, and revising proposals for assigned projects including project objectives, technologies, systems, information specifications, timelines, funding, and staffing.• Tracking the project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.• Establishing and implementing project communication plans, and providing status updates to affected staff and stakeholders.• Performing other related duties as assigned.• Establishing efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure. Show less