Mateusz Kaminski

Mateusz Kaminski

Mystery Shopper

Followers of Mateusz Kaminski185 followers
location of Mateusz KaminskiTampere, Pirkanmaa, Finland

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  • Timeline

  • About me

    Senior Systems Specialist / Azure consultant at Knowit Managed Services Oy

  • Education

    • Tampere University of Technology

      2009 - 2016
      Bachelor of Science (BS) Computer Science

      Thesis work: Six Sigma in hardware design process

    • Tampere University of Technology

      2016 - 2018
      Master of Science (MS) User Experience

      M.Sc. : User Satisfaction and implementation of an ICT Service Management system

  • Experience

    • Daymaker AB

      Jun 2013 - Jun 2014
      Mystery Shopper

      Reviewing different kind of businesses from customer's perspective. Some projects: car manufacturers (user experience when buying a car), restaurants (quality of service+product), consumer electronics store (customer service).

    • Innolink Research Oy

      Jun 2013 - Dec 2013
      Research Interviewer

      Polish + Finnish research interviews

    • Microsoft

      Jun 2014 - Oct 2014
      Test Equipment Controller, Lumia quality

      Microsoft Mobile Oy. Updating test equipment database, inventorying test equipment, financial planning of test equipment orders/calibrations, making sure users have proper measuring devices. Coordinating equipment at various Microsoft Mobile sites.

    • Microsoft

      May 2015 - Aug 2015
      Technology solutions professional trainee in Technical Sales, Compliance

      Microsoft Mobile OyManaging operator SoC projects:• Updating SoC documents with updated data with product programs and specialists.• Ensuring the completeness of SoC answers after receiving partial answers from platform and engine teams.• Contribute keeping the technology information database up to date.• Participating in SoC process development and meetings.

    • Kiilto Family

      Jun 2016 - May 2018

      Part-time work with ICT projects, including implementation and upgrade of a new ITIL based Service Desk (Efecte) solution with a focus on User Experience. Working in ICT department with 800 internal customers. Managing projects, planning investments, helping users. Managing AD server environment with multiple servers and networks.

      • ICT Project Worker + Master's thesis

        Jan 2018 - May 2018
      • IT System Specialist "System admin", Russia and Eastern Europe

        Jun 2016 - Dec 2017
    • Tampere University Hospital

      May 2018 - Aug 2019
      Health System Specialist

      ICMT department: medical devices - change management, defining processes, co-operation with medical professionals and subcontractors, medical equipment database administering.

    • Atostek

      Sept 2019 - Aug 2022
      System Administrator, IT dept.

      Multiple functions in IT-department, including system administration and certification management. Main responsible admin for healthcare prescription servers.

    • Knowit

      Sept 2022 - now
      Senior Systems Specialist (SysOp) / Azure Consultant

      Speciality in Azure, but other task include: Jira, AWS, MSSQL, Icinga, Terraform/Bicep, Gitlab. Handling advanced customer requests, but also some project management, company portfolio building, security auditing.

  • Licenses & Certifications

    • Efecte ITSM administrator

      Efecte Plc
    • Microsoft Certified: Azure Administrator Associate AZ-104

      Microsoft
      Sept 2020
  • Volunteer Experience

    • BuildCrew

      Issued by Assembly Summer lanparty on Jul 2009
      Assembly Summer lanpartyAssociated with Mateusz Kaminski
    • A member of local tenant committee

      Issued by Kiinteistö Oy Opintanner (POAS) tenant committee on May 2016
      Kiinteistö Oy Opintanner (POAS) tenant committeeAssociated with Mateusz Kaminski