Deep Enrich
Ahmed Ashraf
IT-VIS Helpdesk
2000 followers
Riyadh, Saudi Arabia
Connect with Ahmed Ashraf to Send Message
Connect
Connect with Ahmed Ashraf to Send Message
ConnectTimeline
About me
ITSM | ITILv4®️| Change & Release Management | CMDB | ITAM
Education
Arab Academy for Science, Technology and Maritime Transport
2011 - 2016Bachelor’s Degree Electrical, Electronic and Communications Engineering Technology/Technician 3.3 "Very Good"Graduation project "Design, Simulation and hardware implementation of VoIP Networks"(VoIP networks in wired and wireless LAN)Appraisal: Excellent
Experience
Vodafone
Jul 2013 - Aug 2013IT-VIS Helpdeska full time team member that supports VIS employees with all their technical and software problems as a front line support team
Vodafone
Aug 2014 - Aug 2014Regulatory Affairs InternRegulatory team member manages the company communication compliance, external affairs and operations with NTRA
Orange
Apr 2016 - May 2016Project TraineeNetwork fundamentals, VoIP, Security. (Private WAN project)
Raya Contact Center
Feb 2017 - Aug 2017SMB-Account Advisor
ALEXBANK
Aug 2017 - Jun 2021IT-Technical support engineer
Banque du Caire
Jul 2021 - Dec 2022IT Change and Release Management Senior Specialist
Arab African International Bank
Dec 2022 - Jul 2024Change Manager.webp)
Misr Digital Innovation (MDI)
Jun 2024 - Jan 2025Change Management Lead
EMKAN | إمكان
Jan 2025 - nowIT Service Management Senior Manager
Licenses & Certifications
Cisco Certified Network Professional Routing and Switching (CCNP-RS)
CiscoMar 2019
ITIL Foundation Level
MegaSoft IT Consulting & TrainingJun 2019
Administering System Center Configuration Manager and Intune
Egyptian Banking InstituteJun 2018- View certificate
Digital Transformation
LinkedInAug 2021
- View certificate
Agile Product Owner Role: Foundations
LinkedInSept 2021 - View certificate
Cloud Computing: Rapid Migration During a Crisis and Beyond
LinkedInSept 2021 - View certificate
Agile Foundations
LinkedInAug 2021 - View certificate
Learning Jenkins
LinkedInSept 2021 - View certificate
Project Management Foundations: Risk
LinkedInSept 2021 - View certificate
Programming Foundations: Software Testing/QA
LinkedInSept 2021
Languages
- enEnglish
- arArabic
Recommendations
Lovisa andersson
Ekonomikonsult på Mpya FinanceGothenburg, Västra Götaland County, Sweden
Adriano sousa teles
Supervisor TécnicoSão Paulo, Brazil
Kritika goel
Senior Database Consultant at AlgoworksGurugram, Haryana, India
Fahim bin
Data Enthusiast | Talk about Data Analysis, Data Engineering, Data Science, Shopify & Front End Tech...Chattogram, Bangladesh
Connor birch
Business Administration, Wealth Management Student at University of FloridaGainesville, Florida, United States
Charlene azevedo
Especialista em Assessoria Executiva C-LEVELS / Executive Assistant to CEO / Office ManagementBrazil
Muhammad asjid
Microsoft Certified Power Platform Developer | Dynamics 365 (CE/CRM) & Power Platform Consultant | P...Lahore District, Punjab, Pakistan
Rubel datta
Graduate Student in Risk Control & Safety Management at University of Wisconsin-STOUT | BS in Civi...Menomonie, Wisconsin, United States
Christian gibault
Engagiert für Exzellenz: Fachexperte mit einem Auge für Details und einem Herz für Zusammenarbeit.Schwetzingen, Baden-Württemberg, Germany
Ambatipudi v g s d sai kalyan
Tech EnthusiastHyderabad, Telangana, India
Weng kit
Sales Director at Right Power TechnologyPuchong, Selangor, Malaysia
Rekha jayaweera
Regional Technical Reviewer - (Asia) & Certified Social Compliance Auditor (CSCA) at Control UnionWestern Province, Sri Lanka
Tanja dimnik
HR Executive | Building supportive work cultures | Focused on Talent & Organizational Success | Well...Celje, Celje, Slovenia
Khushi singh
Bachelor of Engineering in Electronics & Telecommunication Engineering with Honors in Artificial Int...Navi Mumbai, Maharashtra, India
Anthi vourtsa
Technical Customer Service Manager Gold Club at VodafoneAthens Metropolitan Area
Kaio estanislau
DevOps/SRE | AWS | Linux | TerraformSanta Catarina, Brazil
Biju abraham paravelil
Vice President Kerala of Grothony Global SolutionsErnakulam, Kerala, India
Nari igawa, mba
Retail Operations Manager - Pacific Northwest at Swedish MatchRoseville, California, United States
Manas murthy
Mentor at TALC - The Alternative Learning Community || Psychology Post-Graduate from Manchester Metr...Bengaluru, Karnataka, India
Giuliana ciriello
Dirigente Ministero della CulturaItaly
...