Traci T.

Experience

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  Legum & Norman

  May 2004 - Feb 2006

  Senior Property Manager

  ✔ Provided excellent communication to the property developer and tenants to ensure a successful relationship, resolved all residential issues and negotiated all service contracts.✔ Supervised, trained and motivated staff to ensure that the developer’s goals and objectives were met.✔ Responsible for financial control of the property, prepared the annual property business plan according to requirements of the developer, and the monthly operating statements.✔ Conducted regular action agenda meetings with the corporate staff.✔ Assured that appropriate insurance requirements were in place for the property.✔ Responsible for maintaining the accuracy and completeness of the Jenark database.✔ Participated in Property Management Department initiatives.✔ Conversion project responsibilities included: Overseeing financial budget, capital improvements and strategy for renovation processes. ✦ Relationships: ✔ Lead/supervised all on site personnel ✔ Established and maintained relationships with colleagues in other departments within the Company.✔ Developed and maintained relationships with suppliers, vendors, contractors, and all others serving the community and Company.✔ Maintained a positive relationship with local officials.✦ Characteristics:✔ A dynamic leader with strong supervisory skills/personnel management ✔ Effective communicator, trainer and motivator ✔ Self-motivated and independent thinker while maintaining strong and loyal team relationships ✔ Strong business, marketing, and property management sense ✔ Ability to process problems and recommend sound solutions to such problems ✔ Calm and intelligent crisis manager with developed conflict management skills ✔ Demonstrated Flexibility ✔ Demonstrated ability to follow and enforce policies and procedures ✔ Energetic and fun to work with Show less

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  Comstock Companies

  Feb 2006 - Apr 2009

  Senior Real Estate Portfolio Manager

  ✔ Demonstrated proven consistent and effective negotiation skills.✔ Demonstrated leadership experience by having provided coaching, skill development, and feedback to team members.✔ Strategically developed and managed high performing projects, while mentoring and leading a cohesive team of leasing and customer service personnel. Maximized their engagement in projects thus minimizing the turnover rate.✔ Supervised maintenance, lease administration, marketing, lease renewals, lease-up, financial budgeting and forecasting, reporting, collections, and evictions.✔ Prepared, created, and monitored all annual budgets and financial objectives to ensure that all budgeted goals were met. ✔ Minimized vacancy while achieving “bottom line” budget net cash flow and cash balances thus maximizing income. ✔ Reported the financial performance of the assets to the Chief Financial Officer and Chief Executive Officer. ✔ Participated in quarterly discussions with mortgage lenders regarding asset performance and forecasts.✔ Evaluated the physical aspects of each portfolio property and determined whether they were aesthetically appealing and marketable. ✔ Recommended and presented capital improvement projects to the Chief Financial Officer; once approved, monitored progress and successful completion.✔ Managed properties in accordance with the Virginia Landlord Tenant Act and the company’s Standard Operating Policies and Procedures. Show less

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  FirstService Residential Washington DC Metro

  May 2009 - now

  Senior Community Association Manager

  •Operational management and financial oversight of a portfolio of Condominiums, varying in size with a combined operation of $10 million annually.•Hiring, training, supervising and mentoring of site staff.•Tactical execution of company’s strategic plans to maximize asset performance.•Solicit, recommend, supervise and review all contractual services.•Perform quality assurance and control inspections for each property for adherence to contract specifications, and proper maintenance.•Engage in contract negations and work with vendors to ensure timely completion of all repairs and maintenance. •Prepare annual budgets including detailed schedules for payroll, utilities and reserve funds.•Emergency Management to ensure all managed assets are protected in a timely manner. ✦Skills & Abilities✔ Action and results-oriented, enthusiastic✔ Resourceful, creative, decisive✔ Ability to deal effectively with a diversity of individuals at all organizational levels✔ Strong customer service, communication and interpersonal skills ✔ Excellent organizational skills✔ Ability to work independently & as a member of various teams and committees with sound judgment✔ Positive, can-do attitude with a commitment to excellence✔ Pioneering spirit/drive ✔ Computer proficiency including Microsoft Office Applications✔ Working knowledge of property management software programs Show less