
Debbie Matthews
Senior Account Manager

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About me
Individual Giving Manager at Rennie Grove Hospice Care (retired November 2024)
Education

Chippenham Technical College - 1974-1976
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Brighton Polytechnic
1976 - 1979B.Ed English and History* Taught English to foreign students whilst studying for my Bachelor of Education Degree*Joined the mountaineering club and saw Snowdonia for the first time * Studied to teach Middle School - 8 to 13 year olds

Afcent International School, Brunssum, Netherlands
1972 - 1974GCE and CSEActivities and Societies: Head Girl and Member of the Student Union Studying for my GCE exams prior to do A Levels in the UK
Experience

MSL Advertising
May 1987 - Feb 1992Senior Account ManagerAccount Executive role rising to Senior Account Manager.Key clients for recruitment advertising included British Gas, Brighton Borough Council, Jaegar, Max Factor and Revlon.Won Daily Express and Independent award for best Radio Advertisement for British Gas.

Branch Lines
Jan 1994 - Feb 1996Account Manager to Senior Account ManagerOrange - Project Leader for the launch of the Orange Network to both the trade and consumers via Europe's largest ever roadshow. Organised venue selection, staff recruitment and training and staff incentive programme.Triton - Creative direction and implementation of staff and trade incentive for Triton's key suppliers, culminating with one large scale two day event with sixty four suppliers at the Portuguese Grand Prix.

TMD
Jan 1996 - Jan 2000Account DirectorJoined as a Senior Account Manager to assist with the launch on MBNA credit cards into the UK.Responsible for experiential activity at key shopping centres, airports, county shows, motorway service stations and national events.

The Big Kick
Feb 2000 - May 2010Account DirectorResponsible for the development of the Frito Lay account across Europe and the Middle East.Managed Frito Lay's largest ever children's on pack promotion with Pokemon and the delivery of back to back activity for an eighteen month period. Key liaison between all Frito Lay individual business centres and the regional marketing team in Geneva and Barcelona for all children's promotions.Web site development in the UK for Burton's Foods for Wagon Wheels and Cadbury biscuits.

VCG the Promorisk People
Aug 2010 - Aug 2013Operations ManagerResponsible for the efficient and seamless delivery of all promotional activity once the client contract has been agreed.In house support from a team of two full-time and one part-time member of staff.Upon contract agreement, it is my role to assess the complexity of a project and what is the most appropriate handling house to work with to deliver the project smoothly and to achieve standards above client expectations. Where possible, some projects will remain in house under my supervision.This involves close supplier and client liaison, an understanding on B2C and B2B promotions both on and off pack and the ability to have a lot of patience when dealing with customer queries. The role covers all industries but the majority of our blue chip clients are in fmcg. Show less

Rennie Grove Hospice Care
Sept 2013 - nowDirect Marketing ManagerStrategic development of the Direct Marketing Appeals programme and management of the Fundraising Administration TeamManagement of all aspects of donor acquisition, care and development, In Memoriam and Gift Aid administrationDevelopment of the donor journey programme and use of donor profilingAdditional responsibility for revenue generation through cold and warm multi-channel appeals for ad hoc projects
Licenses & Certifications

Bachelor of Education Degree
Sussex University
Volunteer Experience
Event Marshall
Issued by Rennie Grove Hospice Care on Jan 2015
Associated with Debbie MatthewsVolunteer
Issued by Rennie Grove Hospice Care on Mar 2014
Associated with Debbie Matthews
Languages
- frFrench
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