Nikhil Gotame

Experience

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  Timeless Watches

  Sept 2021 - Mar 2024

  Sales Assistant

  In my role as a Sales Assistant at Timeless Watches in Brisbane, Queensland, Australia, I consistently exceeded monthly sales targets by 15% through exceptional customer service and product knowledge. I also played a key role in assisting with inventory management and merchandising for promotions, ensuring a seamless customer experience.

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  Kilcoy Global Foods

  May 2022 - Oct 2022

  Graduate Business Intelligence Specialist

  In my role as a Graduate Business Intelligence Specialist at Kilcoy Global Foods, I collaborated with user groups to analyze ETL processes, translating business requirements into technical specifications. I led user training sessions, optimizing BI for users transitioning to Power BI from Qlik, resulting in a 30% boost in user adoption and efficiency. Additionally, I coordinated with offshore and development teams, ensuring project timelines were met with 100% on-time deliverables.

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  Elevate Technology

  Jun 2023 - Sept 2023

  Information Technology Help Desk Intern

  In my role as an Information Technology Help Desk Intern at Elevate Technology, I implemented ticketing systems to analyze and resolve raised concerns, prioritizing and categorizing tickets based on urgency. I led the setup of laptops and software for clients, completing installations on time, and managed customer relocation projects to reduce downtime for critical operations.

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  Footmaster Shoes Orthotics Podiatry

  Sept 2023 - Mar 2024

  Retail Sales Representative

  In my role as a Retail Sales Representative at Footmaster Shoes Orthotics Podiatry, I consistently exceeded daily sales targets and assessed foot conditions for over 50 customers weekly. I managed shoe inventory, reducing stock discrepancies by 20% through effective tracking and merchandising. Utilizing Point of Sales software, Solemate, I tracked sales operations across multiple store locations.

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  Stegbar

  Apr 2024 - now

  Technical Estimator

  In my role as a Technical Estimator at Stegbar in Fortitude Valley, I collaborated with sales teams to ensure accurate quotes, analyzed floor plans for cost estimates for aluminium windows and doors, and utilized Salesforce to enhance workflow efficiency.