Akshay M J

Experience

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  Enventure Technology Services

  Aug 2004 - Aug 2005

  Junior - Business Development Executive

  - Sales responsibility in Europe, USA und Canada- Key areas: Electrical CAD, Electronic Component Engineering & Complaince

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  Global Edge Software

  Aug 2005 - Oct 2007

  Presales Engineer

  - Pre-Sales activities in Europe, USA & Canada- Key Areas: Embedded-Systems, Telecom, Semiconductors, Consumer Electronics, Automotive- Technical Presentation, Solution demos- Technology Partnerships, Case studies, Events etc. - Assisting in proposals and contracts

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  TE Connectivity

  Nov 2008 - Nov 2009

  Senior Account Executive

  - Inside sales for the North America market- Consultative sales for ADC range of digital DAS solutions- Lead generation and coordinating requirements with senior sales and account management teams- Assisting in various Demand Gen programs – Email marketing, Events, Webinars.

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  End To End Marketing Solutions Pvt Ltd

  Oct 2009 - Feb 2011

  Business Manager

  - Key Account Manager for - Microsoft, Dell, Apple, NetApp- Program management and Project coordination- Facilitating and activating various client marketing programs - Preparing estimates, sales forecasts, client reporting

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  Infinite Computer Solutions

  Nov 2011 - Apr 2014

  Senior Executive

  - Sales operations, support and planning for the North American region - Consultative Sales, Lead generation and Demand Gen programs- Focusing large American Fortune Enterprise accounts- Key areas - IT Application Management Services- Analyzing client IT landscape – Applications, Architecture, Infrastructure and Business Processes- Consultative dialogue building with CIO, CXO, VP level IT contacts - Account development–Contracts, Proposals, Resource Planning - PMO Activities: Sales forecast, Weekly reviews and reporting Show less

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  Q3 Technologies

  Apr 2016 - Jun 2017

  Senior Associate Consultant - Germany, Sales

  - Territory Sales for the German market- Key areas- Offshore Software development, Technology consulting, Web and Mobile solutions, Cloud and Analytics- Dialogue building for partnerships and business co-operation with IT decision makers- Taking part in industry events, sales planning, Opportunity Pipeline, Reports & Forecasts, Proposals and Requirement Coordination with offshore teams in India

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  Megatech

  Jul 2017 - Oct 2017

  Business Consultant

  - Territory Sales for the German market- New Business Strategy development leveraging existing OEM partnerships with Siemens, Rockwell, Schneider Electric- Focusing PLM, Manufacturing MES, Control Automation, Industrial and Engineering IT, Industrial IoT & Industry 4.0 solutions

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  Paul Maschinenfabrik

  Nov 2017 - Feb 2018

  Vertriebsassistent

  - Responsible for Technical Services & Sales Support- Processing Sales Orders and Service Requests from German and International Customers- Coordinating requirements with production and engineering teams

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  Adobe

  Jun 2018 - now

  - German language specialist Sr. CSM responsible for – Adoption, Retention & Renewals for Adobe Acrobat Sign from an active 100+ Enterprise VIP, ETLA in Central EMEA.- Collaborate with customer – as single point of post-sale contact, trusted advisor and Acrobat Sign Certified SME.- Work hand in hand with client side- Product owners, Admins and End user teams for product implementation, Use-case roadmap & Go-live planning, Integration's & partner for all additional onboarding needs.- Analyzing critical, paper-based document & signature workflows across departments – IT, Sales, HR, Legal, Procurement etc. & assist customers in transforming them into a centralized-automated-compliant digital workplace solution.- Facilitate and drive awareness for Adobe Document Cloud platform – highlighting benefits and capabilities along with built-in integrations with Salesforce, Workday, SAP, Microsoft O365, etc.Document key usage trends, regulation and compliance framework, critical settings, and configurations in the production environment.- Liaison internally with Product Engineering, Professional Services & Tech Support teams to coordinate complex Use-case deployments, major & minor release upgrades, support ticket escalations & critical issues impacting service availability & business continuity.- Conduct product workshops & trainings targeting end user and admins for best implementation practices & advanced feature adoption.- Q+1 Account Planning for driving high impact adoption plays & identifying early-stage renewal risks - Reviewing contracts, entitlements, license deployments & consumption analysis across internal tools Drive CXO outreach for pursuit & strategic/top logo accounts – identify & qualify upsell opportunities based on consumption trend & use case expansion Show less

  • Customer Success Manager - Adobe Experience Cloud

    Dec 2022 - now

  • Sr. Customer Success Manager - Adobe Sign & Document Cloud - EMEA & DACH

    Feb 2021 - Feb 2023

  • Professional Services - Learning Services Sales | Adobe Experience Cloud - Central Europe (DACH)

    Jun 2019 - Feb 2021

  • Professional Services - Consulting Sales for Adobe Experience Cloud - Central Europe (DACH)

    Jun 2018 - Jul 2019