
Oluwashekemi Adeyemi
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About me
Customer Experience Manager| Administrative Officer| Content Writer
Education

University of Ilorin
2015 - 2019BSc(Ed) Chemistry
Experience

The Deenway Academy
Sept 2018 - Nov 2018TeacherPlanned and implemented curriculum, lesson plans, and educational programs for students within areas of expertise.Evaluated and documented students’ progress.Utilized multimedia strategies and technology to convey information in frest and interesting ways.

Vineyard Music Studio
Nov 2019 - Nov 2022Customer Service RepresentativeProvided product/services information Verified customers’ understanding of informationKept records of customer interactions, processed customer accounts and file documentsProvided space and equipment for the clients

Naval Headquarters Abuja
Jan 2023 - Dec 2023Administrative Clerk
Louis Valentino Prixair
Feb 2024 - Apr 2024Inventory AssistantMaintained precise inventory records ensuring seamless stock management.Conducted physical inventory counts and reconcile discrepancies.

Getslim Bariatrics
May 2024 - nowCustomer Experience ManagerDeveloping and implementing strategies to enhance the overall customer experience and satisfaction.Analyzing customer feedback and data to identify pain points and areas for improvement.I am passionate about delivering exceptional customer experiences and driving business growth through customer-centric strategies. Also, I excel in streamlining office operations, maintaining strong communication channels, and handling customer inquiries with efficiency and discretion.
Licenses & Certifications

Jobberman Soft-Skills Training
Jobberman NigeriaMay 2021
Fundamentals Of Grant Writing
YALI Africa
Technical Support Fundamentals
GoogleJan 2022
Management Strategies For People And Resources
YALI Africa
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