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Gautham Bangera

Gautham Bangera

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location of Gautham BangeraBengaluru, Karnataka, India

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  • Timeline

  • About me

    SAFe®| CSM | ITIL | Associate Director - Project Management at Subex Ltd

  • Education

    • Mangalore University

      2004 - 2007
      Bachelor of Business Administration (BBA) BBM

    • St.Aloysius College

      2004 - 2007
      Bachelor of Business Administration (B.B.A.) Marketing/Marketing Management, General

      Activities and Societies: Event Management Team Graduated with Bachelor of Business Management. Part of NCC Air Wing and Blood Donation camps, year 2007.

  • Experience

    • Infosys BPM

      Jun 2007 - Mar 2011

      Client: British TelecomProject: Customer ServiceClient Roles:-Team Lead: October 2010 - March 2011Supervisor: October 2009 - October 2010 Client: British TelecomProject: Customer ServiceClient Roles:-Senior Agent: June 2008 - October 2009 Client: British TelecomProject: Customer ServiceClient Roles:-Agent: June 2007 - June 2008

      • Process Specialist

        Oct 2009 - Mar 2011

      • Senior Process Executive

        Jun 2008 - Sept 2009

      • Process Executive

        Jun 2007 - Jun 2008

    • Tata Consultancy Services

      Oct 2012 - Dec 2013
      Information Technology Analyst

      Contractor to: Tata Consultancy Services Pvt Ltd, BengaluruVendor: Six Sigma Soft Solutions Pvt Ltd, ChennaiClient: PwC-USRole: Service Desk / Mobile Support to PwC-US employeesClient Designation: Subject Matter Expert

    • Goldman Sachs

      Jan 2013 - May 2014
      Mobile Specialist

      Contractor to: Goldman Sachs Pvt Ltd, BengaluruVendor: Magna Infotech Pvt Ltd, BengaluruRole: Service Desk / Mobile Support to GS employeesClient Designation: Tech Lead

    • Ericsson

      Jun 2014 - Sept 2022

      Roles:Customer Project Manager / Project Management: June 2020 - Present Roles: Tech Lead / Operations Manager: November 2017 - June 2020 Roles:Senior Engineer: June 2014 - April 2016Process Manager: April 2016 - November 2017

      • Customer Project Manager

        Jun 2020 - Sept 2022

      • IT Consultant

        Apr 2018 - Jun 2020

      • Senior Engineer

        Jun 2014 - Apr 2018

    • Subex

      Sept 2022 - now
      Associate Director

      • Responsible for overall customer satisfaction and value delivery.• End to end project management using waterfall or agile delivery best practices.• On time and in budget project delivery meeting desired quality and success criteria.• Build the project management plan, actions/risks/issue/dependencies/quality management & maintain project delay register.• Establish a strong project governance mechanism by setting up daily stand up meetings for internalcollaboration, daily/weekly status updates to the customer and other project management reviews.• Stakeholder management – both external and internal. Set the right expectations at the right time and deliver to commitments.• Work closely with the Global Fulfillment (GF) Leaders to make sure we deliver to agreed plans, quality and service levels.• Responsible for timely recognition of revenues and billing for all projects as per plans made in thebeginning of every quarter. Show less

  • Licenses & Certifications