Susan Bravo

Experience

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  Barclays Plc

  Mar 2003 - Mar 2010

  Senior Finance Analyst

  • Effectively migrated Fixed Asset work from Manchester and updated the process to provide faster and more accurate reporting• Co-developed comprehensive, training manual and teaching material that enabled faster knowledge transfer when Fixed Asset work was relocated to India.• Communicated effectively with multiple departments and established strong relationships to gain support and effectively achieve results. • Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.• Completion of Barclays Bank subsidiary financial accounts and VAT returns.• Responsible for the remapping of statutory accounting system due to International Accounting Standards being introduced and remained product expert administering all ongoing changes and dealing with any arising queries. Show less

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  RLA Group

  Mar 2010 - now

  Senior Marketing Data Analyst

  The Trade Parts Specialists, part of the Volkswagen Group, is currently the biggest client in the agency. A team of 6 form ‘TPS Marketing Support’, an extension of the TPS Marketing function from the VWG Head Office at Milton Keynes: As Marketing Analyst I am responsible for:• Responsibility for auditing of all promotional activity, implementation, fulfilment and reconciliation of allincentivised activity, (including prize draws), both internally across the TPS Network and customer facing• Provide weekly reconciliation reports to VWG Head Office of the above• Manage and oversee process of specific internal and external incentivisation projects (for example TPS Rewards and TPS Bodyshop Rewards), including registration and reconciliation processes• Data manipulation and analysis in order to provide customer targets for incentive programmes that willgenerate a minimum margin for VWG• Provide full suite of weekly and ongoing incentives reporting, margin analysis and ROI summaries• Manage monthly client invoicing, create internal documentation filing system• Conduct customer research spend analysis, customer segmentation and research. Supply reports as and when required to head office for analysis • Conduct multiple reconciliation reports (CLM, National Accounts)• Creating, updating and managing mailing lists and databases• Run reporting on TPS Network sales performance• To compile market sector information for account team and investigate competitor and market initiatives• Answering TPS Manager and TPS Network queries• Processing TPS Requests• Weekly Outbound ‘Mystery Calling’ and reporting. Show less