Mattia Costa

Experience

• 

  ABF Informatica

  Sept 2009 - Jul 2010

  Specialised Technician

  - I worked alongside a great and specialized team of IT Technician in a very big company.- I managed with my colleagues a network of more than 250 desktops and servers, with avirtualization infrastructure background.- With my great skills of problem solving i was assisting resolving all the employers problems inthe most efficient and quickly way.- I managed the shop of this company for 5 months, organizing all the works and planning thecustomer’s technical appointment.- Managed some financial aspect of the company.- I’ve created the Customer Assistance CRM Software for managing all the appointments and-reparations of the customers’ devices. This software was planning all the work for the technician day by day automatically, organizing better all the things in the laboratory. Show less

• 

  M2 Technologies di Costa Mattia

  Sept 2010 - Jul 2013

  CEO, Specialised Technician, Sales

  Creazione dell'attività, realizzazione del brand e del sito web correlato. stesura della carta servizi e del listino prezzi.Allestimento nuovo negozio e creazione dei software gestionali interni all'azienda.a dicembre 2010 aggiunti il servizi di vendita e riparazione consolea settembre 2012 aggiunta del servizio di creazione grafica digitale e stampa di adesiviGestione completa reparto grafico, creazione Materiale 3D, VettorialeWebmaster per diverse aziende localiAssistenza configurazione e installazione sistemi di virtualizzazione VmWare Show less

• 

  Escribo

  Mar 2013 - Jul 2014

  Hardware & Software Development and Customer Service

  - Created a new network infrastructure that permit to the employers to obtain more than 50% of performance than before, and improved the security of the whole company with Active Directory, Firewall and CCTV systems- Created a PHP Web platform for a Device Managerment (E@scribo Portal)- Created a new CRM for recording all the sales, rent, and repair of the devices- Created and managed business with foreign customers- Created new function in the Device Software (E@scribo OS)- Reducing use of paper and supply, with installing a documental solution- With my skills I create specific solutions tailor made on the customers needs Show less

• 

  Canevaworld Resort Srl

  Jul 2014 - Aug 2015

  IT Technician, Sales Assistant, Photographer

  - Upgraded all the Network Infrastructure and Server Machine improving the performance and the speed more than 35%.- Optimized all the POS and Cash Desks terminals of the park for a more intuitive use- Reorganized all the shops warehouses for a more easy and immediate access to themerchandise inside for all the colleagues.- Upgraded and improved all the Automatic Photo System for a less waste of paper and supplyand more intuitive use for the customers.- Reorganized all the shops expositions for a better Customer Experience, using fixed criteriascheme for all.- Foreign Customer Service Assistance and Sub-Team Leader Show less

• 

  Myself (Sole Trader)

  Aug 2015 - Aug 2017

  As a Freelance Photographer I'm planning my day and my working schedule, proposing my services via social network and advertising network trying always to improve myself and my working results. As a photographer i had to use my creative skills to observe people and the details, to take the best picture for the client needs. As a Freelance IT Technician and Consultant i'm planning and creating solutions for different customers based their needs; starting from planning the solution, then developing it side to side with the customer, satisfying all the requests he will need. Im specialised in creating Hardware/Software solutions, Mobile Apps (Apple and Android) and Mobile/Web Application and Websites.

  • Freelance Photographer

    Feb 2016 - Aug 2017

  • IT Technician and Consultant Freelance

    Aug 2015 - Sept 2016
• 

  Apple

  Sept 2016 - now

  • Genius

    Jul 2021 - now

  • Technical Specialist

    Sept 2019 - Jul 2021

  • Specialist

    Sept 2016 - Sept 2019