Mark Patel

Mark Patel

General Manager

Followers of Mark Patel60 followers
location of Mark PatelHumble, Texas, United States

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  • Timeline

  • About me

    General Manager at Red Roof Inn & Suites

  • Education

    • Lone Star College

      2019 - 2022
      Bachelor's degree Finance, General
  • Experience

    • Red Roof Inn

      Aug 2005 - now
      General Manager

      • Communicated with vendors to maintain continuous service for customers and property• Negotiated contracts with providers to optimize services and reduce costs by 15%• Managed conflict and resolved issues with customers in a timely manner• Ensuring highest level of guest satisfaction by monitoring feedback, reviews and complaints• Managing day-to-day operations in all departments to ensure smooth functionality• Creating/managing staff schedules to ensure coverage in all departments while controlling labor costs• Maintaining schedule of employees, and defined roles and responsibilities • Directed technological implementation and improved revenue stream by 20%• Manage hotel’s budget, financial performance and profitability• Develop and implement sales and marketing strategies to attract guests and maximize revenue• Analyze market trends and competition to set pricing strategies• Developing and executing long-term plans for hotel’s growth and improvement Show less

  • Licenses & Certifications

    • Certified Hotel Owner (CHO)

      AAHOA
      Nov 2013