Clay Perry

Experience

• 

  Hyatt Regency Denver at Colorado Convention Center

  Jun 2012 - May 2015

  Assistant Front Office Manager

  - Jointly directed daily operations of 1100-room convention hotel Front Office & Housekeeping Departments - Managed teams of up to 100 staff and coached 5 supervisory positions - Co-facilitated a $25 million, five-month sleeping room renovation capital project - Audited customer service metrics & improved Net-Promoter Scores via Medallia Guest Survey platform - Demonstrated cross-departmental teamwork to ensure positive, on-brand memorable guest experiences - Conducted 50 service recovery “cold” calls daily (Hotel Assistant Manager) and tracked follow up- Held positions as:•. Assistant Front Office Manager, Rooms Division | March 2014 - May 2015• Assistant Executive Housekeeper, Rooms Division | May 2013 - February 2014• Hotel Assistant Manager, Rooms Division | November 2012 – April 2013• Hyatt Corporate Management Training Program, Rooms Division | June 2012 – October 2012 Mostrar menos

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  VISIT DENVER, The Convention & Visitors Bureau

  Jan 2015 - Jan 2018

  - Responsible for the direct sales to potential and existing customers as a private, nonprofit trade association responsible for marketing city of Denver- Built new pipeline through lead generation with creative prospecting, proactive outreach and conversion of RFP’s - Coordinated and executed in-person client site tours of hotel products- Showcased expert knowledge of larger hotel products, Colorado Convention Center, Denver venues- Managed 120+ current accounts of corporate clients within designated region- Oversaw business with up to 950 conference participants and ensured customer satisfaction - Exceeded monthly sales quota for leads and achieved closed percentage to target: 2017 (157%), 2018 (216%) Mostrar menos - Managed 130+ monthly accounts of corporate, association and government clients within assigned region, with programs up to 150 conference participants- Maintained strong sales pipeline through use of SimpleView CRM for lead follow up, sale cycle, pipeline management and opportunity tracking- Generated weekly in-person client site tours of hotel products- Forged partnerships with and attained high-level knowledge of more than 100 hotel products- Shared responsibility for the overall team performance, goals and project objectives under the guidance of Associate VP of Sales- Exceeded monthly sales quota for leads and achieved closed percentage to goal: 2015 (193%), 2016 (135%) Mostrar menos

  • Regional Corporate Sales Manager

    May 2017 - Jan 2018

  • Regional Executive Meetings Manager

    Jan 2015 - May 2017
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  Destination Colorado

  May 2018 - Jan 2020

  Board Member

  "Working" Board of Directors focused on driving economic impact to Colorado through championing member organizations. - Attended monthly meetings to discuss strategy, vision, budget, and member programming - Advocated for Lodging and Destination Marketing Organization Members from all regions of the state - Served on Corporate Social Responsibility Committee, Co-Chair Denver Front Range Tradeshow Committee; Website, Membership Committee prior

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  Boulder Convention and Visitors Bureau

  May 2018 - Jan 2020

  Director Of Group Sales

  - Responsible for business-to-business solution-based selling of 20+ hotel products for a public, not-for-profit organization contracted to market the city as a convention and leisure destination- Actively generated pipeline through RFP’s, outbound prospecting, in-market sales calls, digital communication, sales events and tradeshow participation - Managed and grew business of 80+ current accounts of corporate, association and government clients- Performed customized presentations to prospects, current clients, hotel product teams, Board of Directors and industry events - Collaborated closely with internal & external support groups to enable client success during purchasing- Delivered monthly reporting on key performance metrics to Executive Leadership & quarterly to Board of Directors- Achieved year one 102% to target for generated opportunities resulting in $1.8M in economic impact - Achieved year two 108% to target for generated opportunities resulting in $2.6M in economic impact Mostrar menos

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  Sunrun

  Jan 2020 - Nov 2020

  Solar Sales Advocate

  A Planet Run by the Sun... Power Through!

• 

  Sonder Inc.

  Nov 2020 - Jan 2020

  Guest Service Representative

  Taking Stay Further. Tech-infused Hospitality.

• 

  Pax8

  Jan 2021 - now

  Empowering the Modern Partner to Buy, Sell, Manage Cloud Products

  • Account Executive

    Jul 2024 - now

  • Channel Account Manager

    Jan 2021 - Jun 2024

  • Channel Development Representative

    Jan 2021 - Jan 2021