Moazzam Shah

Experience

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  FunAsiA

  Jul 2005 - Sept 2013

  Sales Rep/Assistant Manager

  Worked with team members in a fast-paced, collaborative environment to manage sales and carryout all required tasks throughout the day. Coordinated with clients on daily basis and provided satisfactory service/support to help increase and improve sales.

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  Associated Air Center

  Sept 2013 - May 2014

  Associate Electrical Engineer

  Summary:Work on VVIP aircrafts such as Airbuses and BBJs. Design customized cabin interior electrical systems per customer specifications.➢ Testing electrical components of the aircraft and deliver aircraft Hazard Analysis Reports to senior team leads.➢ Support team members in designing effective cabin interior electrical systems per customer specifications.➢ Assist with aircraft analysis to make sure the aircraft is airworthy and complies with Federal Aviation Association (FAA).➢ Check and analyze all aircraft circuit/wiring diagrams to make sure they are up to date using AutoCAD.➢ Update or make change orders (if any) using AutoCAD to conform to aircraft installation. Show less

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  CA Technologies

  Aug 2014 - Jul 2016

  Associate Services Consultant

  CA Unified Infrastructure Manager (UIM):➢ Implement and configure the CA UIM software and UIM’s Unified Management Portal.➢ Knowledge of working with Jasper Reports integrated with CA UIM’s Unified Reporting tool as well as working with Jaspersoft Studio to design and develop reports for customers.➢ Help customers understand the basic and advanced UIM architectures.➢ Gather governance from customers and build to that governance definition. •Analyze customers’ IT environment. •Layout UIM architecture per customers’ environment. •Implement UIM and configure the application to monitor servers, application performance, and devices (routers, switches, vBlock environments, etc.). •Gather data from the monitored servers and devices and publish on the Unified Management Portal as the end product for the customers to view and create custom reports.➢ Write a definitive Run Book and custom documentation (if any) as the ultimate reference guide for customers at completion of project.➢ Knowledge transfer to System Admins, UIM administrators, DBA’s, and/or Network Engineers.CA Clarity PPM:➢ Implement and configure the CA Clarity PPM Application➢ Knowledge of working with Jasper Reports integrated with CA PPM’s Advanced Reporting tool as well as working with Jaspersoft Studio to design and develop reports for customers.➢ Front-end configuration •Create and configure Objects, Portlets, Lists, Views, Lookups, etc. that help define the functionality of the tool per customer specifications. •Create and define workflows and processes to automate functionality for the tool to perform required jobs/tasks on regular basis.➢ Backend configuration. •Build and define queries for customized reporting, portlets, and lookups per customer specifications.➢ Write a definitive Run Book and custom documentation (if any) as the ultimate reference guide for customers at completion of project. Show less

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  Hewlett Packard Enterprise

  Aug 2016 - Sept 2017

  Presales Engineer

  As a Solution Architect, I play a technical consultative role to provide concrete support to Sales AccountsExecutives. Getting involved in the complete sales cycle with Account Executives, Team Leads, andmeeting customer expectations and tailoring the solution to meet their needs is the primary goal.Responsibilities as a Solutions Architect includes (not limited to): - Work with Sales Account Executives and Sales Leads on daily basis to strategize the ‘go forward’ approach in the sales cycles - Lead technical conversations with customers and understand their business initiatives and needs - Analyze customers’ environments and determine the best fit solution - Provide a guided evaluation virtually or on-site to a customer during implementation - Maintain customer relationships and become their trusted adviser - Help develop enablement plans with the team and deliver to Sales Executives to increase their technical knowledge in HPE solutions - Leverage preferred vendor partners to help drive business Show less

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  Micro Focus

  Sept 2017 - Mar 2019

  Presales Engineer

  As of September 2017, Hewlett Packard Enterprise merged with UK based Software company Micro Focus to become the largest pure-play software company.As a Presales Engineer, I play a technical consultative role to provide concrete support to the Sales teams. Tailoring solutions to meet customers' requirements and exceeding customers' expectations is the ultimate goal. Responsibilities as a Presales Engineer includes (not limited to): - Specializing towards enterprise accounts as a Field Presales Consultant - Work with field Account Executives on daily basis to build strategy to increase customers’ existing footprint by finding cross-sell and up-sell opportunities - Work with the Account Executives and Sales Leads to strategize the ‘go forward’ approach in the sales cycles - Align with Marketing leaders to promote tech forums, workshops, trade shows, and other events where our existing customers as well as new-comers get a chance to learn more about current industry trends, experience what Micro Focus offers, view live demonstrations, and meet Micro Focus leadership - Effectively respond to RFPs/RFIs - Align with customers’ requirements as well as industry trends to determine the best fit solution - Engage with customers on-site to present, demonstrate, and evaluate POCs - Lead technical conversations with customers and understand their business initiatives, goals, and needs - Provide guided evaluations virtually or on-site to a customer during implementation - Maintain and strengthen customer relationships and become their trusted advisor - Help develop enablement plans with the team and deliver to Sales Executives to increase their technical knowledge in Micro Focus solutions - Leverage preferred vendor partners to help drive businessArea Specialization:Application performance and monitoring - Performance and functional testing of complex applications - Application and infrastructure monitoring Show less

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  Automation Anywhere

  Mar 2019 - now

  Work with large strategic accounts to make sure our platform is always delivering their needs and wants. Build and nurture relationships as a technical advisor to my customers.Deliver services across the pre-sales cycle including delivering proofs of values, addressing customers’ technical inquiries and providing collateral support.Work with key internal stakeholders (sales leadership, product, technical support and aligned organization leads) to boost our Automation platform and sales effectiveness.Demonstration expertise across the entire Automation 360 platform. Specializing in the Attended Automation, Process Discovery, Citizen Development.Leading a global team of specialized technical members along with Product Management to align with customers needs/wants/feedback to ultimately make the Automation 360 the best platform in the RPA market. Show less As a Sales Engineer, I play a technical consultative role to provide concrete support to the Sales teams. Tailoring solutions to meet customers' requirements and exceeding customers' expectations is the ultimate goal. Responsibilities as a Presales Engineer includes (not limited to):- Work with large strategic accounts to make sure our platform is delivering and keeping their needs and wants intact. Work directly with the Strategic Account Executives to look for any upsell and cross-sell opportunities and making the big accounts bigger.- Deliver services across the pre-sales cycle including delivering proofs of concepts, addressing customers’ technical and process inquiries and providing collateral support.- Meet with key channel partners, system integrators, customers and prospects to review and contribute to revenue opportunities.- Work with key internal stakeholders (sales leadership, product, technical support and aligned organization leads) to boost our Automation platform and sales effectiveness.- Standardize and publish process, collateral, demos, and whitepapers etc. needed during the pre-sales cycle. Lead the sales engineering team to ensure collaboration and sharing of best practices allowing for efficient execution. Show less

  • Director, Sales Engineering

    Oct 2021 - now

  • Solution Architect, Sales Engineering

    Mar 2021 - Oct 2021

  • Sales Engineer

    Mar 2019 - Feb 2021