Isabel Yue

Experience

• 

  Ericsson

  Aug 2008 - now

  · Headed Quality and Operation Excellence teams in service lines for performance improvement and annual target fulfillment(BSC&KPI);· Responsible for strategic and tactical planning and execution in NEW(Network Department);· Initiate activities to address and implement potential improvement chance to support business, with proper tools and methodology, such as DICP, CMMI, 6-Sigma, PMP, PgMP, etc;· Led and drove change management and work efficiency, including process refinement and simplification, operational function management, and synergy among teams;· Led team for quality processes and improvement, in regard with report accuracy, process efficiency, solution effectiveness and finance compliance.· Provide feedback and consulting to leader team. Visa mindre · Responsible for transferring and addressing global strategy to local organization; · Responsible for growth planning forecast and analysis;· Established and managed China SW Tax refund process, a holistic process covering all organizations in Ericsson China legal entity, aiming on securing sales profit gained by SW Tax refund (Hundreds Million USD);· Defined, developed and managed Release Planning program, a branding new program to align product roadmap vs. local resource readiness, to improvement product delivery efficiency and dig out new sales opportunity (Decades Million USD);· In charge of NPI (New Product Introduction) budget and secured it efficiency and effectiveness (Million USD saving);· Responsible for regional-wide manpower reporting and analysis, with purpose of employee contribution visualization, competence gap analysis and human recourse forecast & readiness; Visa mindre

  • Program Manager

    Dec 2020 - now

  • Product Introduction Manager

    Aug 2019 - Nov 2020

  • Manager，Quality and Operations Excellence

    Jun 2016 - Jul 2019

  • Senior Program Manager

    Mar 2012 - Jan 2016

  • Portfolio Manager

    Jan 2010 - Mar 2012

  • Service Engineer Exp.

    Aug 2008 - Sept 2010