Madonna Hegerty

Experience

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  McDonald's

  Jan 1995 - Jan 2001

  First Assistant Manager

  Responsible for all elements of restaurant management

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  Queensland Health

  Jan 2002 - Jan 2010

  Human Resources Project Officer

  • Management of strategic Human Resource Management projects across attraction, selection, and performance management• Provision of high level employee relations advice to senior management• Change Management• Policy development and implementation• Generalist Human Resource Management activities

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  Team Supply Logistics PTY LTD

  Apr 2008 - Aug 2013

  People and Organisational Performance Consultant

  During my time with TSL, I created and managed a Human Resource Management function which supported the organisation through a high growth phase.This role afforded me the opportunity to truly partner with the business, with my responsibilities and achievements including:o Development of Human Resource Management policies and procedureso Attraction, Selection and Retention systemo Individual Performance, Recognition and Development Programo Training and development strategy and reporting systemo Workplace Relationso Remuneration strategyo Workforce Planning strategyo Client engagement and feedback systemo Organisation-wide Strategic Planningo Quality Management Show less

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  Serco

  Jan 2012 - Jan 2012

  Project Consultant

  • Delivery of a suite of policies and procedures to support the Human Resource Management function for the new Fiona Stanley Hospital (Murdoch, Western Australia)

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  McDonald's

  Feb 2014 - Dec 2016

  In this generalist Human Resources role, my objective was to ensure the Company had the right people, culture, practices and policies in place to deliver the business' vision and mission.My key responsibility was to develop the corporate human resource and communications strategy and supporting programmes to drive team and organisational effectiveness based on business strategies, objectives and context and in alignment with company values.Whilst in this role, I:• Partnered with Senior Leadership to improve business performance through strategic and operational people initiatives, resulting in increased employee engagement and profit margin,. • Successfully rolled out (including localisation and socialisation) a new Global Performance Development System (PDS) across Australia to both corporate and restaurant employees.• Implemented a new pulse employee engagement survey, and associated strategy and processes. During a period of major change, employee engagement remained steady, due to this strategic approach.• Developed the business' Flexible Workplace Strategy.• Conducted organisational redesign activities.• Worked with high potential talent to develop thorough and creative Individual Development Plans, resulting in performance benefits to both the business and individuals. Show less In this role, no two days were ever the same! I partnered with Licensees and Restaurant Managers across 230 restaurants in Queensland, Northern Territory and northern New South Wales, to leverage the talent of their people to improve operational outcomes.My responsibilities and achievements included:- Providing high level employee relations advice and strategy to senior managers- Providing strategic HR advice and education to build business capability and depth- Developing and implementing bulk recruitment campaigns- Talent Management- Policy Development- Implementing programmes that deliver on our Employee Value Proposition Show less

  • Corporate People and Communications Manager

    Jan 2016 - Dec 2016

  • HR Business Partner - QLD/NT

    Aug 2014 - Dec 2015

  • RTO Manager QLD/NT

    Feb 2014 - Oct 2014
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  UnitingCare Queensland

  Mar 2017 - Nov 2018

  In this role, I partnered with Group Executives to deliver UCQ's strategy through strategic and tactical people initiatives.My responsibilities and achievements include:* Leading people change activities for a large outsourcing activity* Supporting leaders through change, including provision of individual coaching and learning interventions* Scoping and shaping improvement initiatives, and mobilising Centres of Excellence to deliver* Guiding and supporting Group Executives through annual performance, remuneration and talent processes* Providing high level support of employee relations matters* Working with Strategic Development teams to develop and test new People and Culture initiatives Show less

  • People and Culture Business Partner - Blue Care Regional and Remote Services/Digital and Technology

    Aug 2018 - Nov 2018

  • People and Culture Business Partner - Corporate Services

    Mar 2017 - Jul 2018
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  Hungry Jack's® Pty Ltd

  Nov 2018 - Oct 2021

  People and Culture Manager - Queensland

  In this role I led a team of four Human Resources and Training professionals to support two State Managers and their teams (approximately 5000 employees) to achieve our goal of Best People.I was accountable for Safety Leadership, Talent Planning, Employee Relations, Culture Change and Training and People Development.My greatest achievement, aside from the development and growth of my team, was the restructure of our Restaurant Leadership Teams across the country, to support improved delivery of the business’ strategy. Show less

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  Riverside Marine

  Nov 2021 - Nov 2022

  Group People and Performance Manager

  I was engaged by Riverside Marine to create the People and Performance function to support a group of five businesses. I was accountable for Talent Planning and Development, Culture Change, Organisational Restructuring, Recruitment, Training, Employee Relations, HR Information Management and the advent of a new business unit – Riverside Crewing Solutions.My key achievements included:Sourcing and implementation of Employee Engagement and Culture survey platform and requisite action planning process Relaunching Riverside Marine’s purpose, vision and values; including internal marketing material, the introduction of ‘Values Shares’, and, identifying key aligned behavioursHosting the company’s first Talent Roundtable and creating its Talent StrategyLeading RFP process for Human Capital Management System Show less

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  Icon Group

  Dec 2022 - Aug 2023

  In this role, I led a team of three business partners to provide strategic People and Capability leadership to divisional senior leaders across Icon’s Compounding, Pharmacy and Core (corporate) divisions globally. I work closely with the C-Suite and Operational Leaders to understand organisational and workforce requirements and develop workforce strategies aligned with the divisional goals.My key achievements to date include:• Building strong relationships with Core, Compounding and Pharmacy senior leaders in a short time frame, resulting in quick wins and a plan for sustainable change• Introduction of talent and succession planning to Compounding and Pharmacy• Development of Employee Experience Action plans for each division• Demonstration of commercial acumen through Attraction Strategy development and standing up a project to improve rostering and reduce overtime across Compounding and Pharmacy divisions• Delivering three people change programs (restructures) in Core divisions• Successful negotiation of Queensland Pharmacy Enterprise Agreement (through to vote) with wages impact delivered on budget and the transition of employees from three existing agreements into one Show less

  • Head of P&C Business Partnering - Core, Compounding and Pharmacy

    Mar 2023 - Aug 2023

  • Head of P&C Business Partnering - Core Services

    Dec 2022 - Mar 2023
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  Kinetic

  Sept 2023 - now

  Head of People and Culture