Tamara Carson BBA CHC CRC NNA

Experience

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  Houston Methodist

  Jun 2012 - May 2018

  • Interviewed patients and their family to assess their medical needs, improving the hospital’s patient service performance by 30%o Completed admission registration and transfer paperwork for both Emergency Room and Labor and Deliveryo Verified patients’ insurance, improving compatibility of both needed care and insurance mandates• Hospital Bed Board Coordinator: Assigned beds and placements efficiently after confirming the accuracy of admit and transfer order o Decreased potential overcrowding or bed inefficiencies by 10% o Created and disseminated bed board planning reports• Improved training of all new hired, reducing unexpected turnover by 13%• Managed onsite financial transactions, collecting $4,500 of prior balances, co-pays, deductibles and co-insurance annually Show less

  • Patient Access Rep II Team Lead

    Mar 2014 - May 2018

  • Patient Transporter

    Jun 2012 - Mar 2014
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  Houston Methodist

  May 2019 - now

  I Work collaboratively and maintains active communication with other Care Navigators, physicians, nurses, office staff and other members of the multidisciplinary care team to resolve problems that are identified during follow-up phone calls. I also coordinate referrals and services, as ordered by Care Managers and providers, following department standards, for patients with community resources, communicating effectively with community agencies and service providers to facilitate care coordination and information sharing. Last;y I coordinate and arrange appointments for providers and patients for patient meetings, procedures, and appointments and sends correspondence as designated. Show less

  • Care Navigator Coordinator

    May 2019 - now

  • Care Coach

    May 2019 - now
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  Kelsey-Seybold Clinic

  May 2022 - now

  Training Systems Analyst

  Provides information system administration and support to the Epic Practice Management/EpicCare clinical modules and other IT systems. Utilize analytical skills to build/maintain clinical system(s). Responsible for training environment maintenance, training, instructional design and end user support as directed by management. Monitors system issues, uses analytical skills to troubleshoot clinical and business-related issues including end user difficulties.Shows ability and competency to work on most phases of training system needs, workflow analysis, build, design, testing and programming activities but requires instruction, guidance and mentoring in other phases. May be responsible to work on a team or project team(s) in the capacity to be a member of the project or lead a phase of the project. May be responsible to collaborate with lead business owners, stakeholders, and IT personnel to assess project training needs as directed by management. Show less

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  Kelly Education

  Aug 2023 - now

  Substitute Teacher

  Leading instruction in the classroom by conducting the teacher’s existing lesson plans covering various classroom topics and courses. Aides will work alongside a classroom teacher to achieve the above.Building positive relationships with Students and Staff.Assigning reasonable tasks and homeworkBuild a classroom environment that motivates student to learn, encourages classroom participation, and matches the education needs and interests of the students. Use a variety of teaching techniques to adapt to different learning styles.For long-term assignments, it may be required to develop lessons plans, as well as build, coordinate, and grade tests and assignments Show less