Kasey Stone

Experience

• 

  The Midcounties Co-operative

  Aug 2007 - Sept 2008

  Sales Assistant

  • Shelf-filling• Temperature checks• Cleaning• Till-work

• 

  Gap

  Sept 2008 - Apr 2011

  Senior Sales Advisor

  • Cashing-up and till auditing• Visual merchandising and outfitting• Shipment processing• Loss Prevention Champion• Lead Cashier• Merchandising within the womenswear department• Planning implementation of new womenswear stock, sale launches and promotion changes

• 

  Hitting All The Right Notes

  Mar 2011 - now

  Owner and content writer

  In March 2011 I created modern country music site www.hittingalltherightnotes.com. Originally created as purely a hobby I have seen the site go from strength to strength and have found myself enjoying writing the various articles more and more. My passion for country music is what originally prompted me to create the site, which features primarily album reviews, interviews and concert reviews and my overall enthusiasm means that I am always looking for ways to develop the content. I consider myself a bubbly, outgoing person and I feel that this has come to the forefront through my various interactions with artists, their teams and the overall fan and press communities, whilst still ensuring a layer of professionalism is upheld. I have also been a contributing writer for both Maverick Magazine and CM Chat. Show less

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  Desigual

  Apr 2011 - Nov 2011

  Concession Supervisor

  • Training and recruiting new members of staff• Visual merchandising• Delivery processing• Dealing with customer returns and complaints• Organising staff rotas and marketing• Working to budgets• Running the section due to manager location (based in Exeter)

• 

  House of Fraser

  Nov 2011 - Jul 2014

  • Support the sales floor managers in the smooth running of their floors• Created contracts for new starters• Partly responsible for the store’s Payroll• Note-taking within disciplinary meetings as required• Dealing with the banking of the previous day’s takings on an almost daily basis and investigating till discrepancies• Dealing with customer complaints and queries• Completed Train The Trainer qualification• Conducted a large proportion of the in-store training and organized the full time table of training Show less

  • Sales Support Advisor

    Jun 2013 - Jul 2014

  • Sales Assistant

    Nov 2011 - Jun 2013
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  RWS IP Services

  Jul 2014 - Nov 2021

  • Training new members of staff upon initial arrival and introducing additional aspects of the role as required• IP Services Coordinator duties as previously• Point of call for general queries regarding all aspects of the department • Processing European patent translation and/or validation orders for my own group of clients• Acting as primary point of contact for any queries from my clients• Covering colleague’s clients where needed due to annual leave or sickness• Dealing with queries both from colleagues and clients• Supporting other members of staff with their workload to ensure all orders are processed as efficiently as possible. • Timely dispatch of important documents including invoices and patent validation documents• Checking of documents before dispatch• Logging on translation orders received by IP Services Coordinators• Training new administrators• Feedback to management regarding progress of each new administrator • Addition of freelance translators to the company database• Undertaking initial searches for new translators• Organizing assessment of possible new translators• Fielding queries from colleagues with the Patent and Commercial divisions• Building strong rapport with perspective new translators • Assisting the other members of the department with their various tasks• Running new starter inductions• Running exit interviews• Monitoring company-wide long service awards• Adding any holidays requested by all staff into the Agresso system• Booking interviews for various vacancies• Organizing the annual RWS Bake Off and Christmas Party• Note-taking during disciplinary meetings as required• Monitoring the company’s graduate recruitment

  • Development Subject Matter Expert

    Jun 2021 - Nov 2021

  • Training Supervisor & IP Services Coordinator – European Patent Division

    Nov 2018 - Jun 2021

  • IP Services Coordinator – European Patent Division

    Apr 2017 - Nov 2018

  • EuroFile Administrator

    Aug 2016 - Apr 2017

  • Freelance Resource Coordinator

    Nov 2015 - Oct 2016

  • Personnel Assistant

    Jul 2014 - Nov 2015
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  DAWKES MUSIC & WINDCRAFT LIMITED

  Nov 2021 - now

  • Shop Manager

    Jan 2024 - now

  • Woodwind Support Specialist

    Nov 2021 - Jan 2024