
Tim Silcox, MSc
Customer Sales and Service Agent

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About me
Associate Manager, Research and Insights | Passion for the dynamics of how we work & how we think
Education

Wilfrid Laurier University
2010 - 2011M.Sc. Management (OB/HRM)
The University of Western Ontario
-B.A Psychology
Experience

TDCanadaTrust
Jan 2001 - Jan 2003Customer Sales and Service AgentProvided superior customer service to banking customersMet and exceeded monthly cross selling targetsExceeded monthly Customer Service targetsSubject Matter Expert in credit products for Retail Banking

MD Management
Jan 2003 - Jan 2004Client AssistantResponsible for scheduling and organization of two experienced Investment AdvisorsAssisted Investment Advisors in completion of daily transactions and new account openingsCompletion of 90 day new Investment Advisor training courseHandled client questions and concerns in a timely and efficient manner

Altamira Investment Services
Jan 2004 - Jan 2005Investment SpecialistProvided advice for existing clients on their current portfolios through small group and 1-on-1 meetingsDeveloped small client business for the branch by strengthening existing client relationships and creating new relationshipsResponsible for small client business strategies including retention and new product marketing strategiesCreated customized portfolio analysis and written recommendations for clients

General Dynamics
Nov 2005 - Sept 2010Financial AnalystResponsible for pricing of North American and International proposals and contract awards ensuring accuracy in the procurement and delivery of productsAccountable for identifying both gaps in processes and areas of improvementCreated company policy and procedures for accounting of Aftermarket businessCreated training documents for new employees on the invoicing processRepresented finance department in cross-functional continuous improvement and lean initiativesCompletion of COGNOS training in report developmentConducted investigative analysis on cost, inventory, and invoicing variances to ensure accurate costing and billing and provide recommendations of corrective action Provided leadership in a cross-functional project to create and manage a multi-year contract, and was directly responsible for all financial information relating to the contractProvided written monthly reports and account reconciliations for more than 20 projectsResponsible for quarterly reports for senior management on obsolete material and work in progress Show less

Canada Life
Feb 2012 - nowDistribution marketing specialist for Canada LifeManage the planning & distribution of Investment marketing material for Canada Life.Manage the planning and distribution of individual life and living benefits insurance when required.
Associate Manager, Research and Insights
Apr 2022 - nowSenior Analyst, Research and Insights
Sept 2018 - Jun 2022Instructional Designer
Aug 2016 - Sept 2018Marketing Specialist
Feb 2012 - Aug 2016

Lawrence Kinlin School of Businessat Fanshawe College
Jan 2016 - May 2017Part time professor - Organizational Behaviour
Licenses & Certifications

CHRP
HRPAMay 2015
CoreXM Expert Certification
QualtricsJun 2020
Volunteer Experience
Head Coach
Issued by London Volleyball Club (LVC) on Sept 2019
Associated with Tim Silcox, MScBoard Member
Issued by Western Area Youth Services on Jan 2012
Associated with Tim Silcox, MSc
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