Tim Silcox, MSc

Tim Silcox, MSc

Customer Sales and Service Agent

Followers of Tim Silcox, MSc421 followers
location of Tim Silcox, MScLondon, Ontario, Canada

Connect with Tim Silcox, MSc to Send Message

Connect

Connect with Tim Silcox, MSc to Send Message

Connect
  • Timeline

  • About me

    Associate Manager, Research and Insights | Passion for the dynamics of how we work & how we think

  • Education

    • Wilfrid Laurier University

      2010 - 2011
      M.Sc. Management (OB/HRM)
    • The University of Western Ontario

      -
      B.A Psychology
  • Experience

    • TDCanadaTrust

      Jan 2001 - Jan 2003
      Customer Sales and Service Agent

      Provided superior customer service to banking customersMet and exceeded monthly cross selling targetsExceeded monthly Customer Service targetsSubject Matter Expert in credit products for Retail Banking

    • MD Management

      Jan 2003 - Jan 2004
      Client Assistant

      Responsible for scheduling and organization of two experienced Investment AdvisorsAssisted Investment Advisors in completion of daily transactions and new account openingsCompletion of 90 day new Investment Advisor training courseHandled client questions and concerns in a timely and efficient manner

    • Altamira Investment Services

      Jan 2004 - Jan 2005
      Investment Specialist

      Provided advice for existing clients on their current portfolios through small group and 1-on-1 meetingsDeveloped small client business for the branch by strengthening existing client relationships and creating new relationshipsResponsible for small client business strategies including retention and new product marketing strategiesCreated customized portfolio analysis and written recommendations for clients

    • General Dynamics

      Nov 2005 - Sept 2010
      Financial Analyst

      Responsible for pricing of North American and International proposals and contract awards ensuring accuracy in the procurement and delivery of productsAccountable for identifying both gaps in processes and areas of improvementCreated company policy and procedures for accounting of Aftermarket businessCreated training documents for new employees on the invoicing processRepresented finance department in cross-functional continuous improvement and lean initiativesCompletion of COGNOS training in report developmentConducted investigative analysis on cost, inventory, and invoicing variances to ensure accurate costing and billing and provide recommendations of corrective action Provided leadership in a cross-functional project to create and manage a multi-year contract, and was directly responsible for all financial information relating to the contractProvided written monthly reports and account reconciliations for more than 20 projectsResponsible for quarterly reports for senior management on obsolete material and work in progress Show less

    • Canada Life

      Feb 2012 - now

      Distribution marketing specialist for Canada LifeManage the planning & distribution of Investment marketing material for Canada Life.Manage the planning and distribution of individual life and living benefits insurance when required.

      • Associate Manager, Research and Insights

        Apr 2022 - now
      • Senior Analyst, Research and Insights

        Sept 2018 - Jun 2022
      • Instructional Designer

        Aug 2016 - Sept 2018
      • Marketing Specialist

        Feb 2012 - Aug 2016
    • Lawrence Kinlin School of Businessat Fanshawe College

      Jan 2016 - May 2017
      Part time professor - Organizational Behaviour
  • Licenses & Certifications

    • CHRP

      HRPA
      May 2015
    • CoreXM Expert Certification

      Qualtrics
      Jun 2020
  • Volunteer Experience

    • Head Coach

      Issued by London Volleyball Club (LVC) on Sept 2019
      London Volleyball Club (LVC)Associated with Tim Silcox, MSc
    • Board Member

      Issued by Western Area Youth Services on Jan 2012
      Western Area Youth ServicesAssociated with Tim Silcox, MSc