Adrienne D.

Adrienne D.

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location of Adrienne D.Kirkland, Washington, United States

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  • Timeline

  • About me

    Sales Operations Manager ▪ Salesforce Certified Administrator ▪ Revenue Operations Management

  • Education

    • University of Washington

      2007 - 2009
      BA Interdisc Studies: Society, Ethics and Human Behavior 3.88

      Activities and Societies: Tau Sigma National Honor Society, Human Rights Action Group Human Rights MinorGraduated Cum Laude, on Dean's List from Spring 2008 through Spring 2009.Senior thesis selected for publication in the University of Washington Bothell Policy Journal for the 2008-2009 academic year:Tasanasanta, A. (2008, Dec 3rd). United States Foreign Policy and North Korea: The Necessary Linkage of Food Assistance to Transparency of Food Distribution and Nuclear Disarmament.

    • University of Washington

      2011 - 2013
      MBA Leadership

      Activities and Societies: Senior Vice President of the MBA Association

  • Experience

    • Pacific Bag, Inc.

      Sept 2001 - Jun 2012

      Led a team of 6 direct reports in areas related to procurement, operations, inventory management, and marketing. Operations planning requiring collaboration with logistics, accounting and customer service teams to ensure internal and external customer satisfaction. Demand planning of stock products and capacity planning with suppliers to ensure the right products on hand at the right time.• Utilized lean concepts to transform a loss leader production dept into a revenue generator Daily purchasing and quotation activities as well as scheduling a 2 person in-house production department managing 600 projects per year• Created and implemented an MRP system using Excel, decreasing line fill issues by 30% and saving 10+ hours per week

      • Purchasing Manager

        Feb 2007 - Jun 2012
      • Inventory Analyst / Quotation Specialist

        Sept 2001 - Feb 2007
    • Leviton

      Jan 2013 - May 2015
      Senior Buyer/Planner and New Product Development NPI

      Team lead for a six-person department of buyers in areas related to supply planning and inventory management. Collaborated with manufacturing engineering, design engineering, product management and quality control on both new products and existing product lines. Stepped in as a sourcing manager for a major product launch, ensuring supplier readiness and quality requirements were met.• Facilitated a stronger relationship with vendors resulting in a dramatic (>50%) decrease in quality holds from January 2013 to June 2014 and decreased lead times by up to 6 weeks• Ensured sufficient component inventory levels for product launch through numerous engineering design changes by proactively engaging with Leviton internal stakeholders and vendors, ensuring product launch was a success Show less

    • PACCAR

      May 2015 - Mar 2024

      KENWORTH DIVISION. Leadership and coaching for the sales operations team (8 direct reports) providing operational support for the sales organization. Analyzed market trends, adapting sales strategies and strategic initiatives as appropriate. Process management to identify gaps and create operational efficiencies in the enterprise sales processes. Drafted and published program documents and policies for dealers. Utilized internal customer relationship management CRM software, collaborating with Finance, Marketing, and global sales to ensure customer satisfaction.---Spearheaded the creation of an automated mobile app for change orders, reducing processing time per change order by 4 hours per week while ensuring accurate workflows and data integrity.---Initiated a new automated process for invoice reconciliation, improving billing accuracy by 60% and decreasing processing time by 20 hours/week Show less KENWORTH DIVISION. Managing a team of Pricing analysts (5 direct reports) in support of sales teams, collaborating with engineering, marketing, and sales to ensure accurate cost forecasts and pricing. Analyzed and presented to Senior Leadership on pricing margins, revenue estimates, and profit levers, ensuring data-driven decisions around performance metrics.---Project leadership for a team of pricing analysts through a major program launch, working directly with program management to create over 5,000 sales codes with corresponding BOM lists, base models, standard options, and pricing strategies.---Successfully transitioned a team that was 100% in-office to be 100% remote, utilizing change management and organizational management skills to help the team adapt to changes while meeting business requirements Show less PACCAR Corporate: Developed and executed strategies for commodities in alignment with Corporate strategy. Performed industry research, presented SWOT analysis and commodity strategies to Senior Leadership, conducted quarterly business reviews QBR with suppliers, negotiated long term agreements focusing on vendor management.---Improved an underperforming supplier's fill rate by 20% and obtained agreement that the supplier will keep an additional 45 days/$2.5 million in inventory on hand as a result of in-depth discussions with the supplier's cross functional team Show less Developed and executed strategies for specific categories in alignment with PACCAR Corporate strategy. Presented commodity strategies to Senior Leadership, conducted quarterly business reviews, and honed negotiation skills while drafting long term agreements LTAs, conducted RFIs and RFPs for indirect commodities.---Performed an enterprise level office supply SKU rationalization and RFP. The resulting resource provided 30% savings for USA and Canadian office supply spend.---Determined key performance metrics KPIs, benchmarked and implemented best practices, and soft launched an Indirect Supplier Scorecard program Show less

      • Sales Operations Manager (Revenue Operations)

        Feb 2021 - Mar 2024
      • Pricing Manager

        Sept 2018 - Feb 2021
      • Senior Commodity Manager - Production Purchasing

        Jul 2017 - Sept 2018
      • Senior Commodity Manager - Indirect Purchasing

        May 2015 - Jun 2017
  • Licenses & Certifications

    • Salesforce Sales Operations Professional Certificate

      Coursera / Pathstream
      Aug 2024
      View certificate certificate
    • Certified Professional in Supplier Diversity (CPSD)

      ISM
      Jul 2014
    • Certified Professional in Supply Management (CPSM)

      ISM
      Nov 2013
    • Cert Prep: Salesforce Certified Administrator

      LinkedIn
      Jan 2024
      View certificate certificate
    • Salesforce Certified Administrator (SCA)

      Salesforce
      Sept 2024
      View certificate certificate
    • Hands-On Introduction: SQL

      LinkedIn
      Dec 2023
      View certificate certificate
    • Salesforce Essential Training

      LinkedIn
      Dec 2023
      View certificate certificate
    • Using Power BI with Excel

      LinkedIn
      Dec 2023
      View certificate certificate
    • Emergency Medical Technician (EMT)

      National Registry of Emergency Medical Technicians
      Jul 2020
    • Wilderness First Responder

      Wilderness Medical Associates International
      Sept 2021
  • Volunteer Experience

    • First Responder and EMT

      Issued by King County Search and Rescue Association on Feb 2018
      King County Search and Rescue AssociationAssociated with Adrienne D.
    • Immediate Past President/ President/ Vice President/ Professional Development Chair/ Board Member

      Issued by Institute for Supply Management - Western Washington on Nov 2013
      Institute for Supply Management - Western WashingtonAssociated with Adrienne D.
    • Big Sister

      Issued by Big Brother Big Sister of Snohomish County on Oct 2010
      Big Brother Big Sister of Snohomish CountyAssociated with Adrienne D.