Gianluca Mazzariol

Experience

• 

  SC Johnson Wax

  Jul 2007 - Aug 2008

  Regional Planning Analyst

  Managed the purchasing from 7 European suppliers, balancing countries requirements and production constraints.

• 

  SC Johnson

  Aug 2008 - Jan 2013

  Consolidated countries forecast; coordinated stock allocation and products prioritization during supply shortages; led the products phase-in and phase-out in the market; owned the Category Demand Review in the European S&OP cycle.Market Demand Planner Italy and Adriatic [Nov 2011 – Jan 2013], covered the vacancy, supported by 1 resource: driven the forecasting process in the cluster; managed the products availability and new products introduction New role in the brand new European HQ: responsible for the production of an SCJ plant, based in NL.Established a monthly Plant Review with HQ to lead the long-term capacity and sourcing decisions in the Supply Review; optimized inventory across the region (MENA) in line with 98.5% customer service level.

  • European Category Demand Planner Home Cleaning and Shoe Care / Market Demand Planner Italy

    Apr 2011 - Jan 2013

  • Regional Supply Planner HQ

    Aug 2008 - Apr 2011
• 

  Ideal Standard International NV

  Jan 2013 - Oct 2021

  Project leader for corporate projects on savings initiatives and process improvement in the logistic area. Lead of Customer Service, After Sales and Construction Business back office: 5 direct reports, 24 resources in total. Member of Italian Leadership Team: develop business strategies; set targets; define budget; design organization. Lead of Supply and Demand Planning, Customer Service, Claims management: 3 direct reports, 17 resources in total. Forecasting: drive and secure the monthly country S&OP process to achieve the forecast consensus.Products replenishment and stock management.Suppliers’ management: finish goods purchasing; performance monitoring; new vendors’ qualification.Customer relationship management across orders, claims, returns and credit notes. Led the Supply and Demand Planning team: 1 demand planner dedicated to forecasting process; 3 supply planners responsible for products availability, liaising with manufacturing and purchasing from suppliers.Driven the monthly country S&OP; assisted Sales and Customer Service on products availability; supported Procurement on managing suppliers criticalities; continuous process improvement across Supply Chain. Built a new Demand Planning process for Italy and Spain; established a monthly S&OP with commercial team; developed tools to guide decision-making; strengthened the HQ and local Supply Chain collaboration. PMO: introduced process enhancements in Supply Chain area

  • Supply Chain Transformation Manager

    Apr 2019 - Oct 2021

  • Head of Service

    Nov 2018 - Apr 2019

  • Supply Chain Manager

    Mar 2016 - Nov 2018

  • Supply and Demand Planning Manager

    Nov 2014 - Mar 2016

  • Demand Manager & PMO

    Jan 2013 - Nov 2014