Kathryn Cornell

Experience

• 

  Albion College

  Nov 2006 - May 2010

  Tour Guide Coordinator

  Act as an ambassador for prospective students and their families on the Albion College campus and facilitate the crucial decision-making process regarding their future education.Serve as a receptionist and general office worker in the Admission Office during summer vacation. Interview, hire, train, mentor and organize staff of over 100 tour guides to encourage proficiency in acting as ambassadors of Albion College.

• 

  Fountain View Assisted Living

  Dec 2006 - Aug 2009

  Resident Caregiver

  Improve quality of life of residents experiencing dementia or on an end-of-life care plan such as Hospice, by paying strict attention to their medical and mental health needs and making them as comfortable as possible. Engage residents in activities suggested to be helpful in reconnecting them with their memories and calming their emotional and mental state of being, allowing the end stages of life to be more peaceful.Administer medications, monitor health and progress, apply emergency medical care when necessary, and utilize calming techniques such as hand massages, head rubs, and music therapy. Show less

• 

  Albion Economic Development Corporation

  Sept 2009 - Dec 2009

  Intern

  Interview environmental consultant agencies for Brownfield Redevelopment projects in the Albion area.Organize, file and maintain paperwork and legal documents related to current City of Albion projects.Attend staff and City of Albion meetings to take notes and provide input from an Albion College perspective.

• 

  IDEA Public Schools

  Aug 2010 - Jul 2011

  Teacher

  4th Grade General Education Teacher through Americorp's Teach for America program.

• 

  Bethany Christian Services

  Oct 2011 - Nov 2012

  Youth Counselor

  Provide guidance and coaching on independent living skills to unaccompanied refugee minors from Central and South America in a group foster home setting.Educate youth on the requirements of United States citizenship and advise them regarding legal differences between their native countries and the United States.Accurately document activity of youth within Bethany’s LotusNotes database and submit incident reports to the government as needed.Train new employees on the policies and procedures of Bethany’s Casa del Sol refugee program. Show less

• 

  Karpata Instore Service & Karpata Coworking

  Nov 2012 - Nov 2013

  Administrative Assistant

  Act as Administrative Assistant to the CEO of Karpata Instore Service, performing a number of administrative and HR/Payroll tasks.

• 

  Karpata Instore Service, LLC

  Nov 2013 - May 2016

  Administration Manager

  Serve as liaison between Karpata, its employees and Karpata's professional employer organization (PEO) for the purposes of human resources and payroll. Advise, monitor and enforce adherence to Karpata's rules and policies. Supervisor the employee time clock and prepare payroll to be processed by the PEO. Provide guidance to new and current employees regarding Karpata's systems, policies and organization. Offer basic human resources services including employment verification and assistance with tax paperwork, direct deposit setup and benefits eligibility. Create invoices in Quickbooks and send to clients. Track past due invoices and communicate with clients to resolve issues related to open invoices. Work with Karpata's Business Manager to ensure timely and accurate billing. Maintain up-to-date client and billing information in all systems. Act as administrative assistant to Karpata's CEO and main Human Resources contact for all employees. Show less

• 

  TNG – A Division of the Jim Pattison Group

  May 2016 - Aug 2021

  Partner with Operations Management teams on matters of Employee Relations, professional development, and company policy while serving as a direct contact for Human Resource related questions and concerns. Organize and moderate weekly all-department meetings, including the coordination of professional development sessions for a remote HR team comprising approximately 50 people. Compose and distribute People Department communications including updates and announcements and daily newsletters on professional development topics, motivation, benefits and wellness, and safety. Leverage Canva and Microsoft Office suite to create compelling and visually appealing materials. Monitor the general People Department email inbox to support Management in their daily operations, promptly address Team Member questions and concerns, complete Verifications of Employment, and coordinate the handoff of communications to the appropriate responsible parties. Execute Team Members suspensions and related disciplinary investigations, and offer coaching and guidance to Operations Management regarding disciplinary incidents. Manage the monthly Employee Recognition Contest project in collaboration with the Marketing team, utilizing Smartsheet to collect nominations. Coordinate with Marketing after each contest to collect winner and nominee data and communicate winner announcements company-wide.Support the Client Services department and business managers with matters of compliance and Human Resources questions and concerns. Show less Benefits administration: Oversee open enrollment, benefits changes and invoice reconciliation. Communicate with employees on benefits updates, offerings and opportunities. Leaves of absence: Ensure compliance with FMLA rules and guidelines and monitor/advise employees and supervisors regarding FMLA law and company policy for all types of leaves of absence. Track employee leave time, send out appropriate notifications and paperwork, and communicate with the payroll team regarding employees off work on leave. Coordinate with Workers' Compensation in instances of employees being taken off of work for extended periods of time due to workplace injury.Paid Time Off: Track hourly employee paid time off and process PTO requests. Resolve PTO issues as they come up and make adjustments in the ADP payroll system as needed.Payroll processing backup: Serve as the backup for payroll for several different payroll groups.Continue to perform duties of Corporate Billing Manager for the Karpata division of TNG as needed. Show less

  • People Department Coordinator and People Partner

    Jan 2020 - Aug 2021

  • HR Generalist / Benefits Manager

    Aug 2016 - Jan 2020

  • Corporate Billing Manager

    May 2016 - Aug 2016
• 

  SAS Retail Services

  Sept 2021 - Dec 2023

  SAS Retail Services is a subsidiary of Advantage Solutions.Collaborate with SAS leaders to identify training needs and design training solutions to address areas of opportunity.Utilize public speaking skills to host and facilitate twice monthly Professional Orientation for newly hired and promoted professional associates.Co-lead the GROW group to create innovative tools to enhance professional development and engagement.Manage the McLean Exit Survey weekly upload process for exiting associates. Show less TNG Retail Services was acquired by SAS Retail Services effective September 2021.Collaborate with HRBPs, Leadership, Marketing and Talent teams to produce relevant and effective training to support Managers and Associates in their knowledge, skills and development.Coach People Managers on policy, best practices, performance management and disciplinary actions. Work in partnership with the Associate Relations team to document, review and investigate Associate concerns and allegations of policy, ethical or legal violations.Respond to inquiries and connect Associates with information, resources and opportunities. Maintain current knowledge of employment law and policies directly impacting the business in all 50 states and several US territories. Lead strategic workgroups dedicated to enhancing company culture and the Associate experience with the aim of maintaining a satisfied and engaged workforce and boosting retention.Create engaging content and provide editing and project management support for quarterly HR newsletters for People Managers in partnership with members of HR, Marketing and Leadership. Show less

  • Manager of Talent Development

    Mar 2023 - Dec 2023

  • Human Resources Generalist

    Sept 2021 - Mar 2023
• 

  Advantage Solutions

  Sept 2023 - now

  Manager of Enterprise People Training for Talent Management

  Assess enterprise development opportunities through surveys, interviews, focus groups, observation and consultation with managers, instructors and customer representatives.Present information using a variety of instructional techniques and formats such as role playing, simulations, exercises, group discussions, videos, and lectures. Develop and implement innovative learning strategies to address the professional development needs of team members at all levels, utilizing instructional design principles to create engaging and effective training materials and resources. Develop project timelines and manage to them. Ensure projects stay within timelines, budgets, and scope. Provide regular project updates to leaders and key players.Determine cost effective training approaches to meet the geographical challenges of providing learning programs remotely and in a variety of locations.Design and implement leadership and professional development tools to support managers in their roles and contribute to their personal and professional growth.Collaborate with leaders from within and outside the enterprise to develop innovative solutions to enhance company culture and engagement.Design and execute strategic onboarding programs to ensure a seamless integration for new hires, collaborating with cross-functional teams to enhance the experience and align it with organizational goals.Communicate the vision, goals and successes of talent management initiatives to a broad audience.Facilitate live events and workshops, moderate live panels with key leaders and utilize public speaking skills to create engaging and educational experiences. Show less