Jan Kubec

Experience

• 

  Medtronic

  Jun 2011 - May 2016

  • Data Quality – D8 Data Quality methodology (3 phased approach to analyze, cleanse and monitor a quality of the data)• Data Integration – participated in the largest integration project within the medical devices industry (merger of Covidien and Medtronic), mapping of Customer, Sales and Supplier Purchase Order data attributes from an old ERP system to SAP, helping with a vast customer matching exercise ensuring that only a limited amount of redundant data is being taken over from the old system• Data Architecture – data landscape mapping (Data Dictionary, Framework Information Quality, Data Interaction, Team Structure)• Data/Process Defect Analysis and Data Cleansing (Communication with SuperUsers/IT experts/stakeholders, Action Plans implementation)• Data Governance (ensuring all Data Standards are in place and followed, monitoring Data Quality)• Monitoring – metrics and regular measurements (D8 Dashboard, Data Profiling Report etc.)• Business Process Mapping – using Blueworks by IBM to visualize our business processes, standardization based on an APQC approachExperience with the following applications/technologies:• Salesforce.com• Basware• Varicent• Concur• Cognos• HP Quality Center• SAP• Citrix• IBM Information Analyzer• IBM Blueworks• Address Doctor• PeopleSoft• MS Excel, MS Access, MS Project, MS SharePoint• Active Directory• FuzzyDupesOther experience:• Took part in wide range of projects• Access training and real world application (Functions, Queries, Macros)• Provided training to employees from various departments on D8 Data Quality methodology• Exposure to SQL statements (further training needed)• Completed CP3 and PMI project management trainings Show less • Shared Services Center experience• Data Maintenance - Basware (Users, Categories, Catalogues, Contracts etc.), EMEA DOA Database• Continuous Improvement experience (Lean Daily Management leader of P2P Data Management Team – Certificate of Quality awarded by VP of Global Operational Excellence – Kamal Ayoub, PhD)• Project involvement (Leader of "New DOA Submission Process" project)Other experience:• Data quality checks (reconciliations, case investigations)• Internal customer service (daily communication with customers)• Ad hoc tasks (cooperation with KPI, Data Quality and Governance teams etc.) Show less

  • Data Quality Governor

    May 2013 - May 2016

  • Data Management Specialist

    Jun 2011 - Apr 2013
• 

  Wunderman

  Jun 2016 - May 2019

  Managing team of 7 project and campaign managers. Managing multiple accounts including Nestle (migration of all websites to Drupal), Shell Global (email campaigns globally and offer management in Canada) or Novartis Alcon (Drupal websites). Other clients that I manage from Prague would include British Telecom (WordPress website development, banners), Dell (Drupal website, content management), Starwood (emailing), R2I (Power BI, data analysis) and others.Responsibilities:▪ Managing multiple clients▪ Leading a sizable team▪ Finance management: o Cost estimation o Working close with finance department on the billing o Improving tracking and billing process▪ Consulting - technology and business roadmap▪ Resource planning - annually or project based depending on the client▪ HR – creating job descriptions, interviewing, assessing and hiring PMs and Campaign Managers▪ New business▪ Growing existing business Show less Worked with our client Shell Canada on marketing activities (mainly loyalty scheme), helped to orchestrate various parties involved in the process across the continents and among multiple companies.Responsibilities:▪ Campaign Delivery – Oversight of timely campaign delivery▪ Planning – Kept the campaign schedule up to date▪ Communication – Provided weekly status updates and acting as an interlink between Shell Canada Loyalty team, LoyaltyOne (loyalty program owner), Wunderman Prague Campaign Development team and Wunderman/Shell Global support teams▪ Troubleshooting – Captured and actively managed issues and risks, escalated as appropriate▪ Improvements – Proposed creative new ways to improve current processes and helped with enhancements implementation▪ Onboarding – Responsible for onboarding and training all new WM and Shell CA resources on to the Instant Rewards Program▪ Building Knowledge Base – Mapped the team structure, processes and system architecture in order to increase E2E knowledge across the teams▪ Upgrades and Testing – Participated in multiple projects of upgrading the SAS platform, coordinated test activities, managed output criteria, tracked defects and chased resolutionTechnology exposure:• SAS Enterprise Guide - database queries (SQL), report building• SAS Marketing Operations Management - offer contents setup• SAS Customer Intelligence Studio - offer treatment setup and campaign execution• Advanced project planning within MS Excel• MS SQL Server Management Studio• Citrix - access to Shell environment• HPQC - logging defects during testingI was selected to take part in the Wunderman Talent program over the course of which I participated in Wunderman exchange program called YouSwap - I learnt a lot about various loyalty programs and other projects from my colleagues at Wunderman Madrid office (video below or linked here: http://y2u.be/k_gXmY1g-Xo) Show less

  • Client Operations Manager

    Nov 2017 - May 2019

  • Senior Project Manager

    Jun 2016 - Dec 2017
• 

  HH Global

  Jun 2019 - now

  I am responsible for managing and overseeing the successful delivery of services to our esteemed clients. In this capacity, I lead a team of skilled account, project and production managers, who work together to ensure that we consistently exceed our client's expectations.One of my primary responsibilities is to cultivate strong relationships with our client. This involves being highly responsive to their needs and concerns, and proactively seeking opportunities to add value to their business. By doing so, we are able to establish ourselves as trusted advisors and deepen our engagement.Another critical aspect of my role is to lead and inspire my team. I believe in creating a culture of excellence, where every member of the team feels supported and empowered to achieve their goals. I regularly provide feedback, coaching and mentoring to my team, and encourage them to pursue opportunities for growth and development.In addition to people management, I also take an active role in budgeting and financial management. I am responsible for building and monitoring the budget for the account, and ensuring that we remain within our financial targets. This involves proactive pursuit of opportunities, closely tracking expenses, identifying cost savings and making data-driven decisions that are in the best interests of both our client and our company.Finally, I participate in key business and strategic decision-making processes. This involves collaborating with senior management to develop and implement strategies that will help us grow the business and deliver better value to our clients. I draw on my deep knowledge of the account and my understanding of the market trends to provide valuable insights and recommendations.Overall, my role is both challenging and rewarding, and I am proud of the results that my team and I are able to achieve for our clients and our company. Show less

  • Global Account Director

    Nov 2023 - now

  • Account Director

    Jun 2019 - Oct 2023