Sagar Shahjahan Noorjahan

Experience

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  ProPoint Solutions

  Nov 2009 - Jun 2012

  • Post Sale Business Analyst for the product - SuperSalon, a Salon & Spa Management Software.• Product Trainer - Train the end user.• Preparation of training materials - User manuals, presentations, workflow diagrams etc. • Technical Support - Troubleshoot and fix issues, Remote installations, and online training.• Maintain a good relationship with customers.• Onsite Assignment - London & Leonard Group of Companies, Doha, Qatar • Worked as a Technical Support Engineer.• Onsite Software Implementation and Product Training to end users.• Provide Application Support for Domestic and International Customers.

  • Business Analyst / Software Implementation

    Apr 2010 - Jun 2012

  • Technical Support Engineer

    Nov 2009 - Apr 2010
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  Exalt Integral Solutions Pvt LTD

  Jul 2012 - Feb 2013

  Business Analyst

  • Business Analysis for large projects.• Understanding Business requirements preparing the BRD/ SRS • Manage Progress meetings with Stakeholders/ Customers.• Preparation of Powerpoint Presentation, • Lead Generation - Online bidding of projects• Gathering software requirement• Presale negotiation and marketing support. • Preparation of Business and Marketing plans (SWOT Analysis)• Online lead generation via Odesk, LinkedIn, and Guru.com• Preparation of Technical and Financial documents.• Working experience with multiple technologies such as Web, Microsoft & Mobile.• Business development activities. Working experience in Sugar CRM• Processing of government tenders, BOQ عرض أقل

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  Legus Solutions Pvt Ltd

  May 2013 - Nov 2013

  Business Analyst / Business Development

  • Business Analysis for Small-scale projects.• Understanding Business requirements preparing the BRD/ SRS • Requirement Testing • Manage Progress meetings with stakeholders/clients/customers.• Periodic status reporting and ensuring completion of assigned projects on schedule.• Online lead generation via Odesk, LinkedIn, Guru.com and Elance

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  PoSBook365

  Nov 2013 - Dec 2015

  Business Analyst

  • Understand the business process. • Provide Online & Onsite product demonstration based on customer business.• Traveling to various locations to engage with multiple stakeholders across the company to ensure all processes and requirements were accurately defined.• Act as an internal customer.• Maintain the rapport with the customer and generate more sales from the existing account.• Share monthly MIS report with higher management. • Help the accounts department in generating the invoice and for the payment follow-up.• Acting as a Single Point of Contact for all my customers• Build and maintain a strong, long-lasting and trustworthy relationship with the customers. عرض أقل

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  Eram Infotech, India

  Dec 2015 - Sept 2017

  • Conduct training and sessions to new joiners.• Delegate tasks to all team members.• Plan and coordinate upcoming tasks with team members. • The work involves an initial analysis of requirements, discussions with business to clarify and finalize the requirements.• Manage team and ensure on-time delivery.• Conduct weekly review meetings with customers and internal teams and update the status to the management. As a Presale• Product Setup and demonstration.• Prepare an initial questionnaire and understanding document. • Prepare high-level scope of the project and help the technical team to prepare the estimation of requirements.• Projects –1. Additional Skill Acquisition Programme’s MIS with Academic, Asset Management, Payroll and Finance Modules• Projects –2. E-Commerce, www.smartshoppi.com• Project – 3. Insurance TPA system – Done only the pre-sale activities.• Project – 4. LPG Booking App – BA activities from scratch. Involved in Requirement gathering, Analysis, Documentation, API Documentation, and DB Design. عرض أقل Eram Infotech Pvt. Ltd., is one of the ventures of Eram Group, a leading business conglomerate having a strong presence in the Middle East, Europe, and Asia.My roles and responsibilities in Eram - • Acting as an interface between different teams such as development, sales, and implementation teams.• Involved in multiple projects (Educational MIS for ASAP (A Kerala Govt Initiative), E-Commerce and Insurance).• Understand and elicit requirement from the different stakeholders.• Analyze functional requirements and develop specifications for the new information system.• Ensure compliance with established procedures and standards, throughout all system.• Ensure continuous operational quality by documenting bug fixes and enhancement assigning tasks to developers, testing and releasing updates.• Coordinate with groups of business personnel who test, evaluate and validate new functions and applications, and identify issues in software or services. Providing a link between the company, customer, the development team and any third party regarding software functionality throughout the development cycle. عرض أقل

  • Lead Business Analyst

    Jun 2016 - Sept 2017

  • Business Analyst

    Dec 2015 - Jun 2016
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  Experion Technologies

  Sept 2017 - Apr 2022

  • Primary focus on US and APAC Regions• End to end Bid Management activities• Supports the Sales Team to develop and implement specific account penetration strategies• Create custom proposals for current and prospective clients across all verticals.• Collaborates with Sales Teams to identify and uncover prospect and customer business goals, needs and pains.• Provides pre-sales technical expertise through technical and product demonstrations, presentations and on-going technical consultation.• Conducting research on new products and evaluating the specific requirements of the customer.• Respond to functional and technical elements of RFPs.• Business Analysis- Initial requirement gathering, Analysis and prepare scope document.• Provide a walk-through of the requirement to the technical team for an effective estimation. • Leverage BA experience to prepare the Work Breakdown Structure and help the technical team. • Deliverables- Questionnaire, Scope Document, Proposals, Statement Of Work (SoW), Business Presentations, Case studies, Articles & Blogs (Available in LinkedIn).• Tools Used - Balsamiq, Draw.io, MS Office, Proto.io عرض أقل

  • Manager - Business Solutions

    Jan 2022 - Apr 2022

  • Associate Manager - Business Solutions

    Apr 2020 - Dec 2021

  • Associate Manager - Business Solutions

    Sept 2017 - Mar 2020
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  Infosys

  Apr 2022 - Oct 2022

  Senior Consultant

  • Prospecting – Conduct research and data gathering exercise for pursuits and create solutions based on the analysis. • Create collaterals for pro-active pitches to identify the business opportunities and arrive at innovative proposition.• Create pursuit plan for the proposals and collaborate with different departments across the organization to complete the proposal on time. • Responsible for pricing/ estimations for the pursuit.• Procure approval from various authorities such as Senior Management, Deal Advisory Group, Risk Management Team, Legal team etc. عرض أقل

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  Experion Technologies

  Oct 2022 - Apr 2023

  Manager - Business Solutions

  • Responsible for all presales related activities in European & UK region.• Focus verticals – Insurance, Banking and Finance, Retail• Collaborated with sales and technical teams to design and deliver technology solutions to clients in various industries.• Conducted customer presentations and demonstrations and provided technical support throughout the sales cycle.• Developed and delivered compelling proposals and presentations that clearly articulated the value of the solution.• Worked with the legal department and other support functions to develop commercial terms and Master Service Agreement (MSA).• Deliverables- Questionnaire, Scope Document, Proposals, Statement of Work (SoW), Business Presentations, Case studies, Articles & Automation and RPA related Blogs (Available in LinkedIn). عرض أقل

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  Arita Solutions WLL

  May 2023 - now

  Senior Business Manager

  - Successfully managed and completed 3 consecutive projects within the public sector within 1 year, demonstrating effective project execution skills.- Developed and submitted 50+ project proposals totaling 25 million+ Qatari rials, showcasing strong financial acumen and persuasive communication abilities. - Served as a business analyst, contributing to one project showcasing expertise in analyzing business processes and recommending improvements.