Ollen T Nyume

Ollen T Nyume

Intern IT Technician

Followers of Ollen T Nyume877 followers
location of Ollen T NyumeHarare, Zimbabwe

Connect with Ollen T Nyume to Send Message

Connect

Connect with Ollen T Nyume to Send Message

Connect
  • Timeline

  • About me

    IT Proffessional

  • Education

    • Harare Institute of Technology

      2019 - 2021
      Master of Technology - MTech Cloud Computing
    • Harare Institute of Technology

      2014 - 2018
      Bachelor of Technology - BTech Information Technology
  • Experience

    • University of Zimbabwe

      Aug 2016 - Mar 2017
      Intern IT Technician
    • Axis Solutions Africa

      Dec 2019 - Apr 2023
      Sales Engineer

      Responsibilities:• Collaborate with the sales team to identify and qualify new sales opportunities• Assist in product demonstrations and presentations to potential customers• Build and maintain relationships with customers• Understand customer requirements and provide technical guidance.• Create and deliver technical proposals and solutions• Provide technical support to sales team and customers• Attend industry events to promote our products and services Show less

    • CBZ Holdings Limited

      Apr 2023 - now

      Responsibilities:• Manage, maintain, and monitor internal facing applications and systems used by internal users in the organization• Conduct product trainings.• Provide technical support for application issues and inquiries from end-users• Analyze application and system performance and recommend improvements to enhance efficiency• Develop and execute test plans to ensure new and existing applications are working as expected• Work closely with developers and software vendors to analyse user department requirements and provide application solutions.• Ensure applications are in compliance with security policies and procedures• Collaborate with project managers to ensure applications meet project requirements and deadlines.• Build and maintain relationships with software vendors Show less

      • Cloud Administrator

        Feb 2025 - now
      • Applications Management Analyst

        Apr 2023 - Feb 2025
  • Licenses & Certifications

    • ITIL® Foundation

      AXELOS Global Best Practice
      Mar 2024
    • Certified Technical Sales Professional

      Veeam Software
      May 2021
    • NSE 4: Certified Network Security Professional

      Fortinet
      Sept 2022
    • Microsoft Certified: Power Automate RPA Developer Associate

      Microsoft
      Oct 2024
    • C002. Freshdesk product expert certification for Agents

      Freshworks
      Oct 2020