Chantal Lieu

Experience

• 

  Creations Art & Pottery Studio

  Jun 2014 - Jan 2018

  Pottery Instructor and Facilitator

  • 6 months co-op experience as Customer Service Associate• Facilitated children’s birthday parties and adult workshops of up to 50 people while managing individual and group needs• Trained employees and helped improve work performance and collaboration skills• Built client rapport with strong interpersonal skills to ensure customer satisfaction

• 

  GoodLife Fitness

  Aug 2016 - May 2017

  Front Desk Associate

  • Registered new members and updated membership cards using computer software • Greeted all members to create an inclusive and welcoming environment of all backgrounds• Promoted programs, services, and events while prioritizing customer engagement

• 

  EB Games

  Apr 2018 - Aug 2019

  Sales Representative

  • Welcomed and assisted customers with payments and accounts in a friendly and professional manner• Managed customer inquiries and complaints and resolved issues effectively to improve their experience and encourage return visits• Proficient in operating cash registers, processing payments, and handling cash, with zero discrepancies• Helped customers find products and provide recommendations using company computer software

• 

  Rugged

  Dec 2022 - now

  Designer

  • Designed rug concepts and prepared various file formats• Communicated and collaborated with company founders throughout design process to achieve project deadlines• Polished brand logo design with Adobe Illustrator• Created illustrations for digital and print media

• 

  City of Mississauga

  Mar 2023 - Sept 2023

  Freelance Illustrator

  • Chosen by the Art Selection Committee of Mississauga to contribute box wrap artwork to a park beautification project• Researched local demographics to create a design that reflected the diversity and interests of the community• Created a final design piece and accompanying promotional materials using Adobe Suite Program• Collaborated with public art curator to revise draft designs and review installation process