Daniel Oltianu

Experience

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  Ceramic Art Dental Lab

  Sept 2014 - Mar 2020

  Dental Technician | Production Coordinator

  Wanting to gain some experience in a professional setting, I decided to work as a Dental Technician and Production Coordinator for Ceramic Art Dental Lab. This role allowed me to gather new skills in different areas, such as Cad/Cam (zirkonzahn), Crown and Bridge, Dentures, Plaster, and Front Desk. Some of my tasks included prioritizing the laboratory’s received dental cases and making daily operations more efficient by ensuring the order/ticket aligned with the correct pan color. This resulted in improved workflow and created an organized system of operation. Additionally, to enhance everyday procedures, maintain zero accidents, and lessen the chances of safety risks, I opted for safety and health measures while operating casting machines or dental ovens. Furthermore, by adopting a customer-first culture in the workplace, I provided impeccable customer service by promptly answering patient queries and delivering solutions for treatment plans. Key Accomplishments:► Enriched patient experiences by maintaining quality of services, adhering to strict deadlines, and delivering cases to minimize employee costs. ► Decreased chair time insertion by designing accurate fittings for implant cases and multi-unit cases while accurately cementing fittings together under microscopic view.► Augmented patient satisfaction by overseeing digital production and paying close attention to dental aesthetics. ► Connected milling machines and computers to one network, resulting in easier and remote access and 10% more production. ► Reduced chances of error and guaranteed high-quality services by complying with company standards and performing weekly calibrations on dental equipment, such as scanners, millers, and 3D printers.► Delivered cases when needed to reduce costs and maintain return times so that strict and tight deadlines were fulfilled, maximizing patient satisfaction Show less

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  NPower Canada

  Sept 2021 - Dec 2021

  Junior Security and QA Analyst Participant

  In my role as a Junior QA and Security Analyst participant, I demonstrated proficiency in installing, configuring, and troubleshooting systems to enhance the security of applications, networks, and devices. I applied various tools and techniques to systematically assess the security posture of networks, hosts, and applications. With a profound understanding of cyber incidents and threat actors, I utilized my knowledge to proactively respond to potential business disasters and prevent escalations. Additionally, to safeguard confidentiality, I implemented various operating systems and web/mobile penetration testing techniques.Key Accomplishments:► Acquired an in-depth understanding of initiating, completing, and managing projects using Agile methodologies, key techniques, and tools, such as Scrum, Kanban, and Gantt Charts. ► Complied with organizational policies and industry regulations during day-to-day operations to avoid any risks and threats. ►Guaranteed complete confidentiality of information and systems by conducting threat analyses and accordingly recommending and executing appropriate mitigation techniques. Show less

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  Vector Institute

  Jul 2022 - now

  In my role as an Office Services Associate, I've driven successful technology initiatives by strategically automating member emails, streamlining the Salesforce database, and troubleshooting printing and AV issues. As the primary Salesforce admin, I've led various tech projects for the services team, optimizing operational efficiency. Additionally, I've played a key leadership role in mentoring high-performing teams, assuming responsibilities in the manager's absence, and establishing myself as the go-to person for support and guidance. Managing facilities encompassing 20,000 sqft at MaRs and 40,000 sqft at SRIC, I've collaborated with property management to address mechanical and office space issues, while also coordinating security access and overseeing event space coordination. Proficient in systems like Wisp and Salesforce, I've excelled in database management, onboarding, automated offboarding, and consistently provided coaching and support, making a significant impact on overall team success.Key Accomplishments:► Spearheaded and optimized end-to-end processes for Vector members and researchers while serving as the pivotal point of contact. ► Achieved streamlined workflows for reviewing, onboarding, and resolving inquiries promptly.► Elevated support standards by delivering tier-2 technology troubleshooting and assistance to a user base of 800+, collaborating closely with the Technology team. ► Implemented and maintained cutting-edge solutions while ensuring enhanced efficiency for both staff and researchers. Show less

  • Research Engagement & Data Coordinator

    Jun 2024 - now

  • Office Services

    Jul 2022 - Jun 2024