Jerry Krane

Experience

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  Cuyahoga County Public Library

  Jun 1998 - Jun 2000

  Page

  Shelver of books. Creator of the Page Coat of Arms that decorates the Brook Park branch. Owner of one of the stuffed gophers that still graces the Page area of BPK.

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  Antares Mangement Solutions

  May 2001 - Feb 2005

  Client Support Technician

  Provided desktop, telecom and server support to Antares and its clients.

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  Henkel

  Jan 2005 - Jan 2015

  Server and Directory Services

  Provided server administration for North American Wintel environment (40 offices, 100+ servers) Highlights include - multiple migrations of users and data for acquisition/divestiture - data ownership and management projects - multiple service provider transitions - product reseach - product implementation

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  Intellinet/Inpro

  May 2005 - Oct 2021

  Microsoft Team Lead

  I have fulfilled both technical and leadership roles at Intellinet. My specializations include Microsoft Active Directory design and implementation, Lotus Notes to Exchange migrations, as well as VMware installations. I spent several years managing a group of twelve individuals spanning helpdesk, break/fix and server administrators. I provided training to both technical and non-technical staff on new technologies, improving existing processes and indepth troubleshooting sessions.I now lead the Microsoft practice specializing in licensing and project planning in addition to overseeing IntelliNet's private cloud and hosting environment, project-based work for clients, and the disaster recovery planning for IntelliNet. Show less

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  Progressive Insurance

  Oct 2007 - Apr 2008

  Data Center Operations

  Worked 3rd shift in Progressive's Bunker facility.Provided hands-and-feet support inside of datacenter, racking, stacking and cabling server equipment.Engaged with other teams for troubleshooting, planning, and implementation of hardware.

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  Baypointe Technology

  Nov 2021 - now

  System Engineering Manager

  IntelliNet and BayPointe have joined forces! I'm looking forward to continuing to support IntelliNet's clients under the new banner and introducing them to BayPointe's wide array of partnerships and expertise. I will continue in my technical role and provide leadership to the staff.