
Emily Meadows
Sales Associate

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About me
Experienced Healthcare Support Specialist with a passion for helping others
Education
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Middle Tennessee State University (MTSU)
2011 - 2016Bachelor of Science (BS) Area of Concentration in Behavioral Health, Minor in PsychologyActivities and Societies: Alpha Omicron Pi, DECA, SHRM
Experience

Versona Accessories
Jul 2012 - Jun 2015Sales AssociateI was a sales associate for Versona Accessories for 3 years. I helped keep the showroom and displays up to date as well as making sure our store hit our daily sales goal. I would assist customers in any way by using customer service skills.

Dillard's Inc.
Jun 2015 - Aug 2016Selling SpecialistI was hired part time in June 2015 as an Antonio Melani specialist. I would assist in making sure the mannequins would be updated with the new fashions while making the rest of the brand area look stylish and up to date. After a month I was promoted to full time, and after about 7 months I was moved to the area accessories department and became the Alex and Ani Specialist.

Aspire Health, Inc.
Aug 2016 - Mar 2017- I work from a list of scheduled patients with a system through Salesforce, make outbound calls, educating patients them on the impactful palliative care programs and services Aspire provides, and confirming in-home visits.- Demonstrate a high level of patient service behavior at all time.- I identify the patients’ issues, anticipating future needs, provide additional information, and build the relationship between the patient and Aspire.- I accurately and concisely document patient feedback and special needs during each call in our computer systems.- I do administrative assistant work for 9 Nurse Practitioners. All in the New York, New Jersey, and Connecticut area. Show less I make outbound calls to patients all around the United States to schedule in home doctors appointments with our company's clinical team. I'm in constant communication with our nurse practitioners, physicians, and licensed social workers. I carry out specific project duties and work with supervisors and other team leads. I verify insurance information, talk directly with doctor's offices, and work hand in hand with our registered nurses and social workers on call in the office. I'm familiar with excel (used for patient spreadsheets), Microsoft word, and medical terminology. Show less
Patient Care Coordinator
Nov 2016 - Mar 2017Scheduling Specialist / Patient Care Coordinator
Aug 2016 - Nov 2016
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IMS (Innovative Medical Solutions)
Apr 2017 - Jul 2017Patient Care CoordinatorI worked as the hiring and onboard specialist in the office. I was the first person applicants would talk to and I would be in charge of all the paperwork needing to be done. I did other administrative tasks as well as payroll and helping managing office expenses. I also worked with patients and took care of their care plans.

Farmers Insurance
Aug 2017 - Jul 2019Insurance AdvisorI am licensed and knowledgeable in Life, Health, Property, and Casualty insurance. In this position, I analyze each clients need(s)and help match them with what policies I believe they need for their own financial security. I am also there from start to finish with each client answering any questions or concerns they have along the way.I also do administrative roles such as filing, helping with client payments, and reaching out to promote our agency. I enjoy going out and meeting new people and talk about the importance of insurance and how much it can help. I am in charge of our marketing and social media pages. I enjoy using my technology skills and helping to get potential clients in my chair and helping them plan their future. Show less

Rutherford County Schools - Tennessee
Jul 2019 - Feb 2021Transportation Logistics CoordinatorIn this position, I;• Coordinate transportation optimization of bus stops, runs and routes spanning across all of Rutherford County using Education Logistics Software (Edulog).• Assist in long-term planning and forecasting of routing and scheduling to accommodate new schools and educational programs.• Practice ethical and professional standards of conduct, including the requirements of confidentiality regarding student and personnel information.• Evaluate and makes decisions on special requests (stop locations, number of students being transported, space available request)• Help with new hire drivers and making sure their endorsements and paperwork are up to date with the state of Tennessee’s requirements. • I am in charge of the transportation Twitter account to ensure parents and school staff receive bus updates. I also give weekly shout outs to team members and bus contractors and drivers to help boost morale and keep the workplace fun and exciting. Show less

Community Health Systems
Jun 2022 - nowPatient Account Specialist
Licenses & Certifications

Life and Accidental Health Insurance License - TN
Farmers InsuranceNov 2017
Property & Casualty License - TN
Farmers InsuranceNov 2017
Volunteer Experience
Member and Community Service Worker
Issued by Alpha Omicron Pi Fraternity on Sept 2011
Associated with Emily MeadowsActivities Assistant
Issued by Stones River Manor Inc on Sept 2015
Associated with Emily MeadowsOperational Manager Assistant
Issued by Dillard's Inc. on Jan 2016
Associated with Emily MeadowsStudent Volunteer
Issued by Special Kids Therapy & Nursing Center on Sept 2011
Associated with Emily MeadowsCommunity Volunteer
Issued by Habitat for Humanity International on Feb 2010
Associated with Emily Meadows
Languages
- enEnglish
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