
Kendra Pantenburg

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About me
OTR Area Manager II at Amazon Logistics
Education

Boise State University
2018 - 2022Bachelor's degree PsychologyActivities and Societies: Activities and Societies: Associated Students of Boise State University, Food Insecurity Committee,
Experience

Aramark
Aug 2019 - May 2022Lead and assisted catering team in providing culinary event services at Boise State University. Adapted catering services to a wide variety of events, such as fundraising galas and auctions, external company conferences, and student orientations, where guest count ranged from as intimate as 10 guests, to 2500 incoming freshman. Fulfilled all meal related requests from clientele during event, especially regarding dietary restrictions. Prepared multiple intimate dinner buffets while simultaneously fulfilling cocktails orders, tracking individuals payment methods on several open tabs, and managing all requests to improve guest experience for high end clientele watching Boise State Football from private suites located in the Stuckle Sky Center.
Catering Server
Feb 2019 - May 2022Boise State Football Suite Server
Aug 2019 - Jan 2022

Cattleman's Meat Company
Jun 2020 - Aug 2020Catering ServerTraveled with catering team to remote location in semi-truck caravan, assembled disaster kitchen, and served up to 700 meals a day in order to support those working on a nearby forest fire. Organized and assembled hundreds of meals. Served supporting staff and firefighters able to come into fire camp. In addition to assembling boxes of meals, and organizing all condiments, utensils, and sides to be sent to firefighters unable to leave the fire. Worked closely with team members during 15+ hour days, seven days a week, until the fire was contained. Show less

Boise State University
Aug 2020 - May 2022Peer Health EducatorProvide outreach services for students, campus groups, classes, and organizations on a variety of health-related topics through program creation.Assess student needs, and create BroncoFit programs based on the eight dimensions of wellness (mental, physical, emotional, social, environmental, occupational, financial, and spiritual wellness) in order to promote health and well-being.

Amazon Logistics
May 2021 - Jul 2021Area Manager InternIndependently planned and executed OTR internship project, which reduced Amazon Prime Driver’s cart acquisition time by 19.75% per dispatch wave. Formulated and implemented new standard work procedure for Prime van dispatch that eliminates $44,078.58/year in site labor waste. Presented project to site senior leadership as well as Amazon Customer Excellence Systems (ACES), a team which drives process standardization and optimizes delivery station operations.

Amazon Logistics
Jun 2022 - nowOTR Area ManagerManage three overlapping operations and two independent teams of warehouse associates, totaling 30 direct reports. Maintain constant communication with contracted delivery service providers in order to oversee the management of 200+ prime drivers daily. Plan employee events calendar, and create warehouse holiday decorations to drive employee engagement. Received regional recognition for efforts and creativity.Compile daily cost and delivery success analysis in order to improve overall operation. Analytics have resulted in a 30% improvement of people cost in PFSD and RTS operations over Q1. Show less
Licenses & Certifications

Certified Peer Educator
NASPA - Student Affairs Administrators in Higher EducationAug 2020
Volunteer Experience
Food Insecurity Committee Member
Issued by Boise State University on Aug 2018
Associated with Kendra Pantenburg
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