Tom Hall

Experience

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  Royal Insurance/ Royal SunAlliance

  Sept 1993 - Aug 1998

  Software Developer
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  Zeneca/ AstraZeneca

  Sept 1998 - Nov 2003

  Software Analyst/ Developer - Contractor
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  AstraZeneca

  Dec 2003 - now

  Programme Management: Accountable for transforming the local infrastructure of 71 Commercial sites globally. Leading a Team of 12 Project Managers and Technical Architects responsible for implementing significant strategic change across the 71 sites. Implementation of the use of Centralised Core Services, Cloud Technologies and Migration of Services and Data respectively. Programme Management of Workplace workstream.Accountable for the delivery of significant infrastructure change via a number of Projects. Key Projects: Consolidation and renegotiation of Service Desk and OnSite contracts; Offshore Sourcing of key Workplace Services; Printing - Service Offering & Strategy; Remote Access Responsible for leading the resolution of all Major IT Incidents globally in AstraZeneca.Providing Stakeholder Management Drive supplier teams in delivery of resolution activities Accountable for the AZ Release & Deployment process globally.Lead a global team of Release & Deployment Managers who provide guidance, governance and ensure process compliance across all ecoSystem partners. Responsible for driving Release Management activities in accordance with business activities and without risk to business functions.Lead identification, negotiation and development of relationships with strategic partners to ensure excellent IT Services to business customers. Responsible for leading and managing a team of 14 Service Managers based in the UK, including recruitment and budget.Responsible for managing the team thorugh re-organisation and downsizing. Accountable for a number of key services including the company Portal, Search Service and other middleware services (e.g. Citrix).Managed a team of 5 architects and engineers who supported and delivered enhancements to the company Portal and it user base of 70,000 people.Managed the delivery of completely new Portal infrastructure and design as part of upgrade project. Responsible for managing a team of 7 in the UK and 4 in Sweden delivering and supporting the development of internal and external company websites.Responsible for managing resources and budget.

  • Programme Manager - Branch Office Infrastructure

    Jan 2015 - now

  • Infrastructure Transformation Lead - Workplace

    Mar 2014 - Dec 2014

  • Technical Assurance Manager

    Jun 2013 - Feb 2014

  • Global Release & Deployment Lead

    Apr 2012 - Jun 2013

  • Global Release Process Manager

    Nov 2009 - Apr 2012

  • Regional Team Manager

    Jan 2009 - Dec 2009

  • Global Infrastructure Service Manager

    Sept 2006 - Mar 2009

  • Programme/ Project Manager

    Dec 2003 - Sept 2006