Experience

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  Bank of america

  May 1999 - May 2001

  • Processed banking transactions daily for commercial customers via phone request.• Managed assigned accounts to ensure compliance with all banking center policies and procedures.• Investigated customer inquiries related to treasury management products and services. Communicated with sales representatives on daily basis and reconciled the total debits and credits for high net amounts.Sustained the daily reconciling to the regulated trading limit for opening and closing balances each business day.Examined the transactions sold by day traders to make sure they were fulfilling all accurate data and processed government day trades via data entry.

  • Relationship Support Rep IV

    May 2000 - May 2001

  • Traded Product Specialist

    May 1999 - May 2000
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  Assurance insurance agency

  May 2001 - Jun 2003

  Human resource coordinator

  • Created employee checks, time cards, and distributed W-2’s for the staff.• Trained new hire employees on procedures and requirements of jobs. Processed all of the documents needed for payroll.• Reconciled the accounts and receivables of payments and transfers of insurance policies with a QuickBooks report.

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  Time warner cable

  May 2001 - Apr 2014

  • Updated and maintained the BI Worldwide database weekly for the East and supplied all marketing materials for realtor and multi-dwelling units for the account executives and clients.• Created reports via the Construction Journal website and forwarded updates of upcoming sales projects to Account Executives and Management.• Collaborated with internal departments in order to accomplish sales solutions for customers across the East Region.• Processed all BI Worldwide invoices, Home Builder and Apartment Association meetings, events and memberships on a monthly basis.• Managed outlook calendars and book conference rooms, as needed, for and events and sales meetings. • Weekly ran departmental construction reports using Microsoft Excel and Access for Charlotte footprint and South Carolina.• Ordered and purchased all necessary office supplies, planned trade shows and organize all marketing events.• Met with vendors to place orders for promotional items as needed. • Composed letters, memos, power point presentations and notifications to clients as needed for management.• Uploaded contracts into Sales Force and assigned new construction projects to a team of account executives.• Scheduled travel arrangements, including all flight and hotel reservations, for regional director and sales manager. Show less • Administrator for workforce management software and liaison for division support.• Performed monthly audits on all current users and create new logins as requested.• Assisted management by running various reporting software to gather data to determine if technicians were in compliance. • Created power point presentations and training manuals for dispatchers and technical operations management to launch the new work force management software.• Traveled to all offices in the Charlotte footprint in order to train employees on how to operate the workforce management software on a recurring basis.• Corresponded with third party software vendors to maintain our business needs via weekly conference calls and a ticketing system.• Performed testing on software upgrades before they were released for production to the technicians and dispatchers. Show less • Supported the Vice President of Sales and Marketing, senior sales management team. • Managed two lines for customer support and also served as backup for the manager line. • Worked with the accounting department to get all door fee checks and revenue payments processed for bulk customers per their agreement.• Responsible for excel reports on a weekly basis, designed Power Point presentations, and assisted with various projects.• Acclimated new employees to the sales department by creating request for access to software and all hardware needed to be setup.• Processed all financial expenses via People soft. Show less

  • New Market Development Sales Coordinator

    May 2009 - Apr 2014

  • Technology Coordinator

    May 2008 - May 2009

  • Sales Assistant

    Jan 2007 - May 2008

  • New Build Sales Assistant

    Feb 2006 - Jan 2007

  • HSD Support Specialist

    May 2001 - Feb 2006
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  Namic

  Jan 2014 - Jan 2015

  Treasurer for namic-carolinas
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  Time warner cable business class

  Apr 2014 - Jun 2015

  Marketing analyst

  -Acquires right of access agreements for commercial buildings, in order to fulfill fiber or co-ax installations in businesses.-Communicate daily with builders, property management companies and landlords to secure the right of entry agreement via phone or email.-Research through various commercial real estate software like Co-Star and county records to retrieve accurate data about properties.-Manage pending construction jobs in Salesforce.com that require permission from the owner of the land to provide business services to the customers.-Work with other internal departments such as construction, engineering and sales to obtain right of entry agreement. Show less

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  Spectrum business / charter

  Jun 2015 - now

  Leasing specialist