Rishabh Mitra

Experience

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  F. J. & G. de Saram

  Jul 2013 - Aug 2013

  Internship Trainee

  Created and optimised records management strategies to coordinate and protect informationAssisted seniors in client briefings and required paper workImparted assistance for companies wanting to be incorporated by ensuring the apt paperwork and financialsAccessed files to compare and contrast official company documents stored in the Registrar of Companies for high figure investment purposesShadowed supervisors to the High Court and Companies Court on different occasions for various casesBuilt rapport with clients to facilitate trusting relationship and provide setting conducive to growth Show less

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  Chamber of Mr. Shiraz P. Rustomjee

  Jul 2015 - Aug 2015

  Summer Internship

  Administered client briefingsOrganised legal filing system to maximise efficiencyUtilised skills acquired from my degree on pro-bono family case, a high-profile arbitration proceeding and a high value property dispute at the Bombay High CourtProved to be of assistance and followed my learned senior to High Court, the Securities Appellate Tribunal and Arbitration Proceedings

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  Chamber of Dr. Niranjan Abeyratne

  Jul 2016 - Jul 2016

  Internship Trainee

  Undertook responsibilities of client briefing due to previous experiencesDealt with cases, under supervisor, on various different Maritime Law Cases concerning large oilmultinationalsManaged cases concerning violation of Intellectual Property rights for multinational companies such as‘Cartoon Network’ on a multi-national scalePerformed legal and general research, drafting memoranda and correspondence

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  Axis Bank

  Aug 2016 - Sept 2016

  Intern

  Assisted with account reviews, and KYC proceduresAttained knowledge on working of a commercial bank, sales, transaction banking, corporate banking, insurance and investment BankingSuggested the head office a new addition to their existing phone app focusing on easy withdrawals without the need of physical cardsExperience structured between a retail branch and the corporate head office

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  IndusInd Bank

  Oct 2018 - Nov 2018

  Intern

  Prepared research reports on stock bonds and mutual funds as assigned by supervisorProvided suggestions on concept of a PPP project in India and various other developing countriesAnalysed various different infrastructure related concession agreements, led risk assessment and provided suitable risk mitigation for a real PPP project involving the Government of IndiaDeveloped skills necessary to manage various organisational bank accounts

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  NAB

  May 2022 - Jan 2024

  • Acted as a subject matter expert for knowledge and skills transfer to the overseas team in India, ensuring seamless transition and alignment with operational standards while overseeing distribution of five key responsibilities.• Added responsibility as a member of the QA team to ensure adherence to quality and compliance standards through thorough assessments of overseas team's work.• Tasked with the responsibility to create and monitor training progress and the work timelines of the overseas team to guarantee compliance with service level agreements (SLAs), enhancing operational effectiveness and upholding client fulfillment Show less • Completed complex data tasks related to trusts and company structures, meeting KPI and quality standards set by the business.• Consistently achieved 98%+ quality score in handling data, showcasing efficient and accurate management of complex data tasks for reliable and error-free outcomes• Conducted inbound/outbound remediation calls and emails with focus on trust KYC to ensure updated information for NAB resulting in excellent customer experience• Managed initial investigations process, developed effective contact strategies, and implemented remediation efforts for non-individual clients in strict adherence to AUSTRAC's AML/CTF guidelines. Show less • Ensured compliance with AML/CTF regulations by conducting quality checks on identity verification processes for new bank customers across three different processes to ensure compliance with KYC regulations.• Streamlined processes and enhanced due diligence timelines through team collaboration in Financial Crime Operations.• Provided expert support to branch staff in resolving complex customer verification issues, ensuring the highest standards of service and strict compliance with regulatory requirements. Show less

  • Customer Due Diligence Advisor

    Sept 2023 - Jan 2024

  • CIR Analyst

    Apr 2023 - Aug 2023

  • Customer Due Diligence Advisor

    May 2022 - Apr 2023
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  NAB

  Dec 2024 - now

  Digital Fraud and Scams Services Analyst