Layla Loor

Experience

• 

  Hair Guild Salon

  Jun 2014 - Jan 2016

  Assistant Manager

  * Assistant general manager, hairdresser/stylist, and barber. Serviced my clientele as well as assisted employees with their clientele.* Carefully interviewed, selected, trained and supervised staff.* Verified service tickets with stylists to see that they receive their corresponding pay for their services. * Managed overall reception area, assisted in cleaning stations, floors, and salon laundry.

• 

  AutoZone Parts

  Feb 2016 - Dec 2016

  Customer Service Representative

  * Tested vehicles and their components and systems such as batteries, starters, alternators, etc.* Educated customers on products, diagnostics, proper care, and maintenance for their vehicles.* Stocked and replenished merchandise according to store layouts. Priced merchandise, stocked shelves, organized new planograms and took inventory of supplies. * Cleaned and organized the store including checkout counters and displays.

• 

  CVS Pharmacy

  Dec 2016 - Jul 2017

  Clerk/Cashier (Rx)

  * Receptively answered customer questions and helped locate desired items in the pharmacy and front store areas. * Politely assisted customers in person and via telephone. Described products to customers and accurately explained details of the merchandise. * Managed and reported theft items. General maintenance.

• 

  West Elm

  Oct 2017 - Mar 2019

  Sales and Service Coordinator/Asst Mngr

  * Communicated sales and promotions to associates offering our best deals to or customers. Trained associates in offering better/other options for unavailable products to customers. Effectively responded and resolved CSI’s presented to us. Supported and coached sales team in how to over achieve on our sales target as well as their own SPH. * Consulted with clients to determine preferences to meet overall design goals such as space planning, color coordination, purpose of furnishings, etc.* Assisted clients with budget considerations regarding products.* Maintained interpersonal skills while working with a high volume clientele area. * Worked the cash register, trained individuals, handled CSI's. Show less

• 

  Jos. A. Bank Clothiers

  Apr 2019 - Aug 2019

  Assistant Manager

  * Performed the task of taking measurements of customer's arms, chest, waist to provide an appropriate fit in attire. Consult with customers and select color coordinated, proper, and convenient wear. Handled other essential tasks such as housekeeping, prepping online orders, receiving merchandise, and meeting visual standards.

• 

  Cole Haan

  Sept 2019 - Mar 2020

  Sales Associate

  Provide customers with admirable service and assist in finding the most suitable fit and style in shoes. Worked as a team to maintain store goals and sales metric on a daily and weekly basis. Assist in replenishments and fulfilling online orders.

• 

  Randstad USA

  Apr 2020 - Apr 2021

  N/A

  Worked remotely for different projects in NJ/MA.* COVID-19 Vaccination Scheduling Resource Line* Medical Insurance Open Enrollment* Clerical/Warehouse Work

• 

  Victor's Auto Body

  Apr 2021 - Aug 2021

  Front Office Assistant

  Establishes and maintains good working relationships with insurance adjusters and customers to encourage repeat and referral business. Follows up on parts department orders to ensure parts availability. Monitors progress and completion of vehicles in the shop and calls customers as necessary. Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly, and filed accordingly. Follows up with insurances or customers to assure any outstanding balances are paid. Assists body shop manager as needed. Show less

• 

  Men's Wearhouse

  Jun 2022 - Apr 2023

  Sales Consultant

  Perform tailor measurements to provide an appropriate fit in attire; Consult and advise customers on selecting color coordinated, proper, and convenient dress wear; Dress groups and parties for weddings, proms, etc.; Handle essential tasks such as housekeeping, prepping online orders, receiving merchandise, and meeting visual standards.