Lauran Wilson

758 followers

United Kingdom

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Timeline
About me
Director - Portfolio & Business Management; Technology
Education
- Strathearn Grammar
  2000 - 2007
Experience
- Ulster Bank
  Jan 2007 - Jan 2013
  Team management, absence management and monthly individual 121s to track progress against objectives and development. Managed day to day operations volume, forecasting & planning, attainment to plan, problem solving and encouraged & drove a continuous improvement culture. Built and maintained global relationships, further outsourcing work, linked in closely with risk management and stakeholder engagement. Executive support to centre manager, reviewing P&L planned v actual, defining centre budget for year ahead. Experience and proven delivery in global outsourcing.Creating presentations for delivery at executive level, understanding of day to day operational running & challenges in centre and managing communications for a centre of c. 250 staff. Various roles from clerical processing, customer contact calls and team management
  - Customer Service Team Lead
    Jan 2011 - Jan 2013
  - Business Support Manager
    Jan 2010 - Jan 2011
  - Various roles
    Jan 2007 - Jan 2010
- NatWest Markets
  Jan 2013 - Jan 2019
  NatWest Markets managing multiple transformation programmes across front to back processes in Fixed Income and Currencies. NatWest Markets Front to back transformation programmes. Focusing on Fixed Income technology and Front Office delivery
  - Senior Programme Manager
    Jan 2016 - Jan 2019
  - Design & Delivery Lead - VP
    Jan 2013 - Jan 2016
- NatWest Markets
  Jan 2020 - Jan 2021
  Director - Programme Management
  Head of Programme Management across Fixed Income and Shared Services Technology leading change across a global organisation for Front Office platforms.
- NatWest Markets Plc
  Feb 2021 - Feb 2022
  Director - Front Office Programme Manager
  Front office change lead across Fixed Income, Currencies, Capital Markets, Client & Quants. Encompassing business and technology programmes.
- Kinetix Trading Solutions
  Feb 2022 - Jan 2023
  Director
- LSEG (London Stock Exchange Group)
  Jan 2023 - now
  Director - Portfolio & Business Management Technology
Licenses & Certifications
- Accredited Lean Enterprise Research Council 1A, 1B and 2A
  Cardiff University / Prifysgol Caerdydd
  Jun 2014
Volunteer Experience
- Volunteer
  Issued by The Conservation Volunteers
  Associated with Lauran Wilson