Elisa Swan, CIS

Elisa Swan, CIS

Quality Assurance Manager

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location of Elisa Swan, CISNew York City Metropolitan Area

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  • Timeline

  • About me

    Principal Owner at Consulting Services

  • Education

    • ESC Rennes

      -
      International Business and Language Program
    • Columbia University in the City of New York

      2012 - 2013
      Business Certificate Program International Business/Trade/Commerce

      Columbia Business School- Family Business Management School of Continuing Education- Corporate Finance- Managing Human Behavior in the Organization - Marketing Strategy

    • University of Minnesota - Carlson School of Management

      2009 - 2009
      Business Program Leadership and Business Management

      Business Leadership Program

    • Southeast Missouri State University

      2000 - 2006
      BS Business Administration- International Business Cum Laude

      Activities and Societies: ABΓ Business Honor Society Member International BusinessMarketing

  • Experience

    • Monty Industries Textile Manufacturing Company

      Nov 2004 - Jul 2005
      Quality Assurance Manager

      • Collaborated with cross-functional teams to ensure specifications from buyers and production compliance. • Successfully managed and proactively cross-trained team of 8 auditors in all reports and audits for the buyers.• Imparted effective presentations to train and communicate product knowledge across departments.• Initiated new system that helped update and manage manuals, audits, and merchandise samples accurately• Assist inspectors during inspections and present at quarterly meetings results from audits. • Manage all HR responsibilities for the department. Show less

    • National Minority Supplier Development Council

      Dec 2006 - Feb 2010

      • Consulted and Appraised business entities to achieve Corporate Requirements for Supplier Diversity Programs. • Evaluated and Validated business entities to attain National Minority qualification for Supplier Diversity Programs.• Designed and implemented successful strategic plan to merge operations for newly formed five-state region. • Attained $30,000.USD National Grant for vendor expansion and retention over three consecutive years. • Implemented new certification process that streamlined operations and new reports that yielded quantifiable results. • Built strong corporate relationships that facilitated contract opportunities with our certified vendors. • Effectively attracted, evaluated, and trained new vendors achieving 95% vendor retention rate.

      • Business Consultant and Certification Manager

        Jun 2008 - Feb 2010
      • Certification Specialist

        Dec 2006 - Jun 2008
    • MAELCA Meetings and Incentives

      May 2010 - Feb 2012
      Business Development

      • Provided Consulting Services to Sales Department • Implemented new sales strategies and procedures• Initiated monthly week long sales visits out-of-state to expand client base• Initiated weekly department meetings to increase collaboration• Implemented cross-training sessions to increase product knowledge and efficiency

    • Consejo de Promoción Turística de México

      Jul 2012 - Jan 2013
      Tourism Professional

      • Assisted promoting Mexico as a premier destination for the Tourism, Meetings, and Romance Industry• Assisted in the planning and execution of diverse Industry showcases, seminars, receptions, and networking events which included: Mexico Days with Apple Vacations, Yucatan Special feature with Condé Nast Traveler, Interjet Inaugural Event NYC, Mexico City Tourism Office US Road Show, etc.• Coordinated support with MSL Group for the launch of new advertising campaign 2013 - 2014 "Mexico, Live it to Believe it". Responsible to ensure compliance in communications and events of all marketing guidelines. • Managed participation of 14 exhibitors and all related activities, seminars, inaugural reception, media agenda, and promotional material for the Mexico Pavilion at the New York Times Travel Show 2013. Show less

    • Aeromexico

      Apr 2013 - May 2015
      Market Manager, International Sales Division

      • Developed and implemented nationwide tactics and metrics to capitalize and improve service for the top high-end travel agencies (The Big Eight) in the US • Managed and grew profitable corporate portfolio with proficient business liaison and negotiating skills for mutually favorable agreements. • Developed short and long range sales strategies that contributed to consistently exceeding sales targets per segment:- Travel Segment (specialized agencies, wholesale, TMCs)- Corporate Segment (global, regional, and local)- Consumer Segment (ethnic and leisure)• Diligently analyzed market trends and statistical data that proactively ensured competiveness, yield profitability, and generated business opportunities.• Successfully planned and executed main events for the region: - Product Launch (New Dreamliner B787 and New Route JFK-MTY) - Exhibitions (New York Times Travel Show 2014) - Incentives, Tradeshows, FAM trips, Press Conferences and Trips, Trainings, and more• Initiated and coordinated participation at innovative and effective marketing campaigns:- “Mexico City and New York City-to-City Campaign” and “Monterrey-NYC Campaign” with NYC & Company and Mexico Tourism Board- “Frida Kahlo Art Garden Life exhibition” with The New York Botanical Garden, Bloomberg Associates, and Mexico Tourism Board- “Latin-America Connectivity Campaign” with Latin Trade Magazine - “Latin-American digital media Campaign” with Latin Lover Food & Wine Magazine, and more.• Established solid and meaningful relationships while collaborating with internal and external stakeholders, government entities, public relations agencies, airline alliances, associations, chambers, non-profits, etc. • Actively participated in delivering executive presentations and representing the company in key events and associations within the Meetings and Travel Industry. Show less

    • MAELCA Meetings and Incentives

      Jun 2015 - May 2020
      Director of International Sales
    • Consulting Services

      May 2020 - now
      Principal Owner
  • Licenses & Certifications

    • CIS

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