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Pooja Suresh

Pooja Suresh

Sr. analyst

Followers of Pooja Suresh513 followers
location of Pooja SureshBengaluru, Karnataka, India

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  • Timeline

  • Skills

    Human resources
    Management
    Performance management
    Strategic hr
    Performance appraisal
    Employee engagement
    Employee training
    Interviews
    Employee benefits
    Applicant tracking systems
    Leadership
    Hro
    Project management
    Project planning
    Human resource development
    Benefits negotiation
    Agile methodologies
    Continuous improvement
    Hris
    Peoplesoft
    Hr policies
    Quality assurance
    Personnel management
    Benefits administration
    Onboarding
    Talent acquisition
    Talent management
    Sap hr
    Screening
    It recruitment
    New hire orientations
    Recruiting
    Employee relations

  • About me

    A proven delivery oriented, enthusiastic, and smart-working HR Professional, who likes to work in a strategic, continuous growth and result oriented environment that values creativity and excellence. With 15 plus years’ experience working with global teams, stretched across different time zones, in multinational companies, I want to dedicate my talents to promote the organization in achieving its strategic goals and objectives, delivering meaningful results for business, as well as maintain a mutually-productive relationship for self-growth and development. Currently looking for strategic roles.

  • Education

    • Annamalai University

      2007 - 2009
      Master's degree english language and literature, general

    • Indira Gandhi National Open University

      2009 - 2010
      Post graduate diploma mass communication/media studies

      journalism and mass communication

    • Middlesex University

      2012 - 2013
      Master's degree human resources management with cipd accreditation

    • Annamalai University

      2003 - 2006
      Bachelor's degree english language and literature, general

  • Experience

    • Spectrum Softtech Solutions Pvt. Ltd.

      Apr 2004 - Aug 2010
      Sr. analyst

    • Waveonline LLC

      Sept 2010 - Nov 2011
      Team lead

      led vendors and team members countrywide to delivery excellent customer service to the clientele based in u.s.

    • Play action community edupreneurs

      Sept 2012 - Dec 2012
      Hr assistant internship

      master's dissertation "investigating the retention strategies" was based on the aforementioned organisation

    • Williams Lea

      Jan 2014 - Jan 2015
      Sr hr associate-hr operations

      erstwhile dhl (2006 to 2016)work on day to day hr operation processes for clientele based in uk and us

    • Accenture

      Mar 2015 - Sept 2015
      Team lead global hr transaction

      led a team of 10 associates to drive process excellence for the client (cisco).

    • Cisco

      Apr 2016 - Jul 2021

      conceptualize, partner and work with multiple stakeholders; applying lean, critical, and problem-solving methodology to achieve business excellence. worked simultaneously on multiple continuous improvements, change management, buiness transition, and tool enhancement projects globally and within apjc region. subject matter expert for global hr services (new hire and global documentation team). built and managed a team of 12 associates towards achieving operational excellence. played a significant role in the business transition from service provider to cisco (hiring, training, and stabilization).

      • Program Manager, Global Benefits

        Dec 2019 - Jul 2021

      • Project Manager (Employee Services APJC)

        Jul 2018 - Nov 2019

      • Global Subject Matter Expert (Global HR Operations)

        Apr 2016 - Jun 2018

    • Schneider Electric

      Jul 2021 - now

      lead continuous improvement programs for the global delivery and excellence team (global digital services, global rewards solution, & global learning operations learning) for a team of 100 plus employees in order to drive business strategy, customer satisfaction, and collaboration (internal and external) to promote standardization, simplification, and data-driven approach within gde, partners and across global hrs via global programs/projects design and drive end-to-end agile transformation across gcc in order to move teams towards agile ways of working to drive efficiency and customer centric behavior. agile champion and consultant for the team.

      • General Manager (Continuous Improvement, Global Delivery and Excellence)

        Apr 2023 - now

      • Assistant General Manager (Continuous Improvement and Transformation)

        Jul 2021 - Apr 2023

  • Licenses & Certifications

    • Certified SAFe® 4 Practitioner

      Scaled Agile, Inc.
      View certificate certificate

    • Lean Six Sigma Green Belt (ICGB)

      Cisco

    • Professional Scrum Master™ I (PSM I)

      Scrum.org
      Nov 2022
      View certificate certificate

    • Artificial Intelligence for Senior Leaders

      IIM Bangalore - Executive Programmes
      Sept 2023

    • Business Storytelling and Executive Presence

      ISB Executive Education
      Sept 2022

    • Leading Next Frontier

      HEC Paris Executive Education
      May 2025
      View certificate certificate

  • Honors & Awards

    • Awarded to Pooja Suresh
      Process Excellence UBS Forums Nov 2023 After indepth analysis (qualitative and quantitative) it was clear we needed a singular, unified system capable of serving multiple essential functions. We required a system that not only streamlined entry processes but also enforced governance and standardization, eliminating the need for personnel to navigate a complex web of disparate systems to reach resolutions. We selected the ServiceNow Platform which was capable of handling the huge inflow, end-to-end connectivity, and transparency. The… Show more After indepth analysis (qualitative and quantitative) it was clear we needed a singular, unified system capable of serving multiple essential functions. We required a system that not only streamlined entry processes but also enforced governance and standardization, eliminating the need for personnel to navigate a complex web of disparate systems to reach resolutions. We selected the ServiceNow Platform which was capable of handling the huge inflow, end-to-end connectivity, and transparency. The project started with a phased approach and would be completed by end of 2024 Show less

  • Volunteer Experience

    • Facilitator

      Issued by Middlesex University on Oct 2012
      Middlesex UniversityAssociated with Pooja Suresh