
Sabrina Randolph
Substitute Teacher

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About me
Marketsource Associate Engagement Manager
Education

University of Alabama
2008 - 2012Bachelor of Science - BS MarketingActivities and Societies: Delta Sigma Pi Professional Business Fraternity Alpha Lambda Delta Honor Society NAACP

Georgia State University
2011 - 2011Student
Experience

DeKalb County School District
Sept 2013 - Nov 2022Substitute Teacher• Executed student centered lesson plans and modified accordingly throughout the year based on assessed student needs

ScanTech Identification Beam Systems LLC
May 2017 - Jul 2017Office Assistant• Input data from forms, records, reports, and/or other sources into data systems for purposes such as maintaining databases.• Performed other administrative responsibilities as needed

Boost Mobile
Aug 2017 - Mar 2018Retail Store Manager• Resolved a wide range of mobile issues such as email synchronization, voicemail, and cloud service connectivity• Facilitated retail sales of cellular phones and wireless services to the public• Observed retail sale reps selling processes, and ensured delivery of top-tier customer service• Supervised new hire sales training programs and ensured that the required elements are completed• Increased knowledge of telecommunications products and services while managing daily operations Show less

Best Buy
Aug 2019 - Oct 2022• Delivered profitability by achieving revenue, margin, solutions, and operational targets• Worked closely with other employees to demonstrate, promote, and sell Verizon products and services within the Verizon Phone department• Created a world-class shopping experience for customer by building a trustworthy relationship and providing carrier and product knowledge • Educated users on mobile device capabilities and functions to drive adoption and engagement that met their present and future mobile technological needs • Fielded questions about product features and explained benefits to consumers in a way that was engaging and built excitement around these products and services• Continually adapted mobile procedures to maximize efficiency and effectiveness
Verizon Specialist
Jun 2021 - Oct 2022Mobile and Connected Home Advisor
Aug 2019 - Jun 2021

MarketSource Inc.
Dec 2022 - nowAssociate Engagement Manager• Maintain a database of opportunities for funnel and forecast reporting• Utilize support resources and processes to design and present solutions to customers• Handle inbound customer and client team calls and engaging resources to solve problems
Licenses & Certifications
- View certificate

Brand Marketing and SEO Tools using Wix
Coursera Project NetworkJul 2024 - View certificate

Business Analysis & Process Management
Coursera Project NetworkJul 2024 - View certificate

Create Animated Social Media Posts using Canva
Coursera Project NetworkJul 2024 - View certificate

How to increase engagement to Instagram Business profile
Coursera Project NetworkJul 2024 - View certificate

How to Optimize Your Instagram Account
Coursera Project NetworkJul 2024 - View certificate

Introduction to Microsoft Excel
Coursera Project NetworkJul 2024 - View certificate

Introduction to Social Media Marketing
MetaJul 2024
Honors & Awards
- Awarded to Sabrina RandolphRecipient of Delchamps Endowed Scholarship Award -
Volunteer Experience
Dance Ministry Leader
Issued by Cascade United Methodist Church on Jun 2015
Associated with Sabrina RandolphDance Instructor
Issued by The YWCA of Greater Atlanta on Mar 2015
Associated with Sabrina Randolph
Languages
- enEnglish
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