Keyonna Knight

Experience

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  Finders Keepers

  Feb 2011 - Jul 2015

  Sales Associate

  •Promoted to Key Holder within months due to exceptional performance.•Consistently drove substantial revenue through strategic upselling, earning monthly bonuses.•Acted swiftly during a robbery attempt to protect assets and ensure customer safety.

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  Rezdôra

  Nov 2019 - Feb 2021

  Maitre D' (Michelin Star Restaurant)

  •Managed the restaurant floor, achieving a seating target of 100 guests and surpassing management goals.•Maintained an upscale atmosphere in a fast-paced environment, exceeding guest expectations.•Provided prompt, courteous service to enhance the restaurant's reputation. •Developed and implemented training programs to improve staff performance and service in a luxury dining setting.

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  Taco Dumbo

  Jun 2021 - Jun 2022

  Shift Supervisor

  •Promoted to Supervisor within a couple of months for exceptional leadership and customer service.•Played a key role in hiring and onboarding qualified team members.•Fostered a collaborative work environment to boost team engagement and morale.•Utilized strong communication and de-escalation skills to ensure customer satisfaction.•Helped develop a structured training program to accelerate new staff readiness.

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  Broadway Tour: Pretty Woman The Musical

  Feb 2022 - May 2023

  Professional Actor

  •Covered 9 out of 10 tracks in a Broadway tour showcasing rapid adaptability and skill mastery. •Excelled in engaging diverse audiences, strengthening community and cultural connections.

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  Wojick and Seay Casting

  Aug 2023 - Sept 2023

  Casting Assistant

  •Expedited project workflows, consistently completing assignments ahead of schedule.

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  Knight Vocal Studio

  Jan 2024 - now

  Voice and Performance Teacher

  •Successfully adapted teaching strategies to meet and exceed personalized goals ahead of schedule forstudents with mental health challenges, substance use disorder, differently-abled, and thosewith intellectual and developmental disabilities.•Utilized team leadership skills to create a collaborative and inclusive classroom atmosphere. •Demonstrated exceptional ability to communicate and connect with students, contributing to their continuous improvement.

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  Volunteers of America Eastern Washington

  Oct 2024 - now

  Case Manager