Joe Welker

Experience

• 

  GBS Computer and Communication Systems

  Aug 1984 - Mar 1999

  Customer Support Representative/Network Engineer

  Responsible for the successful installation of over 60 credit unions throughout OH & PA• Completed conversions and verifications of data control totals• Responsible to install, support and train the credit union staff on the complete operations of the business using the installed software. This included the areas of: daily transactionprocessing, loan processing, share draft/atm/ach processing, credit reporting, general ledger reports and the fraud training for managers and board members• Provided detailed documentation of all events associated with the installation process. • Created an application usage manual for users• Obtained Network Engineer Certification (CNE)• Office manager in charge of directing office procedures and marketing efforts• Provided upgrade advice to existing customers. (completed Zig Ziglar – “The Secrets of Closing the Sale” training) • Two consecutive years awarded the GBS “Employee of the Year” designation Show less

• 

  Rea & Associates, Inc.

  Apr 1999 - Dec 2017

  Directly responsible for providing information technology risk assessments using CSC and COBIT frameworks in complex IT environments, verifying entity compliance and the use of industry best practices for small- to mid-size businesses, nonprofit organizations, government entities and school districts. • Identified and recommended proven secure mitigation solutions for identified IT issues• Performed data extraction, verification and reviewed governance practices• Performed audits of client data conversions• Utilized ACL (Audit Control Language) to perform fraud and monitoring analytics• Used ACL to create processes and programs allowing Rea’s audit teams to test 100% of client data• Automated existing ACL processes to complete audit tests resulting in greater cost efficiency• Established company ACL training classes to facilitate greater efficiency• Performed Service Organization Controls (SOC) and PCI-DSS Compliance reviews for clients that utilize local and “cloud” solutions to store sensitive production data• Worked on HIPAA compliance issues with 3 Ohio hospitals and numerous medical, billing, healthcare offices and organizations• Worked in a team environment on an SAP audit for testing of user controls and access for an Ohio based manufacturing company• Developed Rea Secure Check, a risk analysis billable service that identifies client risk associated with the process of IT configuration and usage Show less Applied my knowledge in Microsoft Server and Workstation operating systems to support enterprise systems and business critical applications. • Provided support for infrastructure security (Sonicwall firewalls), user controls, operating system support of Iseries Server/OS400, proprietary UNIX system and Windows server and workstation machines • Implemented a “paperless” cloud storage application• Provided support for all Dell hardware devices, scanners, printers, Sonicwall firewalls, and HP switches• Supported Caseware Audit Software for the Assurance Group and other business critical applications including Microsoft Office.• Responsible for the creation, documentation, support and testing of the business disaster recovery and continuity procedures for business critical systems• Supported Lotus & Microsoft mail applications Show less

  • former Senior IT Audit Manager (relocated to western Florida)

    Jan 2011 - Dec 2017

  • Information Systems Specialist

    Apr 1999 - Dec 2010
• 

  Golden Circle Credit Union, Inc.

  Jan 2001 - Nov 2017

  Board of Directors & Supervisory Committee

  Volunteer positions on the Supervisory Committee and Board of Directors for several credit unions over a 16 year period. • Responsible for making financial decisions required to successfully operate the credit union, including the review of monthly financial statements• Responsibility of assisting leadership in creating and approving credit union policies• Assisted with credit union contract negotiations with the teller union• Identified the embezzlement of funds within the credit union – stemming from two separate managers. • Formed a realistic view of employee trust and advocate internal and external controls. • Performed audit of monthly credit union official documents and activities Show less

• 

  Alvarez & Marsal

  Jul 2018 - now

  Security and Risk Compliance Analyst

  Work closely with business stakeholders globally to apply heightened security procedures designed to safeguard information based upon risk. Assess and improve such procedures in coordination with cross-disciplinary stakeholders including IT, Finance, Legal, Engineering, Internal Audit, and A&M business units.