Thomas Theakston

Experience

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  Freelance musican

  Sept 2004 - Oct 2015

  Musical Theatre Tutor - The Urdang Academy - 2015Music Teacher - National Youth Music Theatre - 2013Music Teacher - Guildford School of Acting Saturday School - 2011Piano Teacher - London Piano Teachers - 2010-2011Music Teacher - Stagecoach, Andover - 2010 Christ Church, West Wimbledon - 2011-2013St Margaret's Church, Warnham - 2010-2011Parish of Staines - 2007-2010Parish of Putney - 2005-2007All Saints Church, Fulham - 2004-2005

  • Music/Piano Teacher

    Aug 2010 - Oct 2015

  • Director of Music/Organist/Organ Scholar

    Sept 2004 - Sept 2013
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  Freelance Musician

  Aug 2011 - Mar 2020

  Kiss Me, Kate - Sheffield Crucible - 2018-2019Jersey Boys - UK Tour - 2017-2018Mack and Mabel - Hackney Empire (LMTO) - 2017Joseph and the Amazing Technicolor Dreamcoat - Bill Kenwright Ltd - 2017Mamma Mia - Premiere UK Tour - 2016-2017The Sound of Music - Bill Kenwright Ltd - 2015-2016Wicked - Premiere UK and Ireland Tour - 2013-2015Musical Theatre Workshop - NYMT - 2013I Need a Doctor - The Pleasance Theatre - 2013Anything Goes - The New Wimbledon Theatre - 2013Honk - The Tabard Theatre - 2012-2013How to Succeed in Business Without Really Trying - Yvonne Arnaud Theatre - 2012The Pirates of Penzance - The Tabard Theatre - 2012Sunday Night Live at Her Majesty's - 1640 Theatre Productions Ltd - 2012Honk - Guildford School of Acting - 2011The Threepenny Opera - Fourth Monkey Theatre Company - 2011 Show less The Phantom of the Opera - West End - 2019-2020Bat Out of Hell - West End - 2018Miss Saigon - 25th Anniversary Tour - 2017Wicked - West End - 2017Mamma Mia - West End - 2015Dusty - Charing Cross Theatre - 2015Home Alone Live - Musikkens Has, Denmark - 2014Liza, Liza, Liza - The Tabard Theatre - 2013Follies - Yvonne Arnaud Theatre - 2013Carousel - Guildhall School of Music & Drama - 2013The Secret Garden - The King's Head Theatre - 2013Once Upon a Mattress - The Union Theatre - 2012Marguerite - The Tabard Theatre - 2012Company - The Electric Theatre, Guildford - 2012Annie - South Hill Park - 2012Brava - GLive, Guildford - 2012 Mash-up Cabaret Party in Aid of Langdon Foundation - Leicester Square Theatre - 2012The Pirates of Penzance - The Electric Theatre, Guildford (Guildford School of Acting) - 2012After the Turn - Interval Productions - 2012Passion - The Mill Studio, Guildford - 2011-2012There was an Old Woman - Waterloo East Theatre - 2011A Little Night Music - Yvonne Arnaud Theatre - 2011 Show less

  • Musical Director/Assistant Musical Director/Conductor

    Oct 2011 - Mar 2020

  • Pianist/Keyboards/Rehearsal Pianist

    Aug 2011 - Mar 2020
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  CW+

  Sept 2018 - Oct 2019

  Performing Arts Assistant

  Programme a weekly performing arts schedule across two hospital sites, including liaising with performers, providers, hospital staff and volunteers. Assist in the development and delivery of the participatory workshops.Research, negotiate and encourage, through compelling adverts and role profiles, new musicians/artists/performers to join the programme - ensuring the programme remains fresh with a versatile timetable.Adhere to the recruitment process; ciphering applications for shortlisting and arranging interviews, clearly identifying scope of work and practice and negotiating fee’s for said work.Drawing up contracts in line with national standards set by the musicians union and adhere to contractual legal requirements. Run inductions and educate new artists on the practices and policies of working in a hospital setting.Write and provide written resources for artists on the programme. Processing invoices and budget management, ensuring projects are delivered to budget. Responsible for the overall wellbeing and management of artists while on the hospital site. Manage a programme of maintenance for all equipment used for the performing arts programme and participatory activities. Compile promotional material for live events, including online promotion, poster and flyer design and distribution, and concert programme creation, including carrying out any research needed to compile these concert programmes accurately. Live concert management, including the setting up of all sound, and any other additional equipment used for performances. Recruit, train, induct and manage all volunteers supporting the programme. Contribute to the charities impact and research programmes, including assisting with research projects, evaluation of workshops, collection of feedback, individuals case studies, IT logistics and communications with stakeholders. Show less

• 

  Diocese of Southwark

  Feb 2019 - Feb 2024

  Director of Music

  Give overall direction in relation to the churches musical offering; in rehearsals, services, and other events as required, maintaining a high standard of excellence, liturgical sensitivity and discipline.Consult with the Priest in Charge in relation to hymn selection and liturgical music which is sensitive to the Anglican tradition, goals and practices of the parish and the changes of liturgical seasons.Provide musical accompaniment for regular worship services including special Holy Days, as well occasional ad hoc services.In collaboration with the Priest in Charge, further develop the musical input to the mission and liturgical life of the church.Ensure that all musical instruments in the care of the church are maintained appropriately, in particular the church organ and grand piano.Oversee the music library, ensuring music is catalogued, maintained and purchased. Manage all musical related events within the churches calendar, and additional concerts within the premises.Manage the recruitment, appointment, management, training and development of the choristers, ensuring high standards of musical performance.Maintain a safe and suitable environment in which all within the organisation can work; working collaboratively with the Priest in Charge, and the wider church community.Ensure that organisational policies including, but not limited to, the dioceses safeguarding and safety policies, are followed and implemented, so that high standards in all aspects are maintained.Communicate effectively with Priest in Charge and the church’s PCC, advising on all musical matters and engaging creatively with the overall strategic direction of the organisation - writing/submitting reports for the PCC when required. Act as an ambassador for the church, being consistent with the values and ethos of the organisation.Liaise with the church’s Finance manager over budgets and finance, ensuring sound financial management and effective administration of budgets. Show less

• 

  Chelsea and Westminster Hospital NHS Foundation Trust

  Dec 2019 - Apr 2021

  Patient Experience Manager

  Lead on, and operationally manage the patient experience functions across all areas of the Trust.Deliver a range of projects aimed at improving the experience of patients and visitors across two hospital sites. Assisting patients, family members and visitors with any issues they encounter whilst interacting with the organisation, resolving said issues - ensuring improved experience and care outcomes.To develop, implement, maintain and manage data collection processes - ensuring a robust system of data collection is embedded in all areas of the organisation. Collect and analyse quantitative and qualitative data, triangulating data from multiple sources and disseminating findings to staff - working in partnership to create and implement improvement action plans for areas which do not comply with Trust KPIs. To work closely with the Divisional Directors of Nursing to ensure that patient experience improvements are monitored and progressed within agreed time scales.Work with the Head of Patient Experience to ensure full compliance with all CQC statutory obligations and standards.Develop relationships with community organisations; sharing findings and insights, and feeding this information down the appropriate channels, contributing to service development. Manage the production, publication and quality control process of all Trust wide patient information.Manage the Trust internal and external digital patient information resources, ensuring up to date information is available to staff, patients and the public via the organisations internal intranet and external facing Trust website. Coach and educate staff in all patient experience processes and improvement methodology.Organise and manage all patient experience and quality improvement related events.Produce regular reports to the Trust Board and other groups, updating them on all patient experience related workstreams. Line manage a team of corporate nursing administrative assistants. Show less

• 

  Kingston Hospital NHS Foundation Trust

  May 2021 - Oct 2021

  Patient Experience and Involvement Facilitator
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  NHS North East London Clinical Commissioning Group

  Dec 2021 - Dec 2022

  Public and Patient Involvement and Engagement Lead - OneLondon
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  Guy's and St Thomas'​ NHS Foundation Trust

  Dec 2022 - now

  Leading on, and supporting a dynamic Senior Management Team (SMT), in a busy and demanding inner London NHS Emergency Department; delivering a diverse portfolio of improvement projects - with overall responsibility for work steam planning, management and delivery to target. Manage the SMTs business support functions, including the development and management of business cases, project plans, action trackers, progress reports and risk and issue trackers; maintaining, adhering to and improving on a proactive resolution and escalation process.Author board papers for executive-level decision-making and escalation – supporting work stream and clinical leads in articulating and documenting their progress, applying project management methodology and vocabulary; ensuring papers express a clear and coherent narrative, with accurate and relevant information. Build relationships with, and facilitate communication and collaboration among different departments and with a broad range of internal and external stakeholders - fostering a culture of teamwork and partnership. Work within multidisciplinary teams, comprising of clinical and non-clinical staff to investigate and deep-dive into issues which contribute to the causes of any variance from target/plan, and implement solutions appropriately to mitigate deviance, ensuring successful delivery of outcomes. Implement systems and processes supporting the day to day operational running of the department, which ensure successful achievement of business KPIs.Collate, analyse, interpret and present qualitative and quantitative data, delivering findings to mixed audiences, generating a range of options for comparison and debate - highlighting risks, and support decision making. Undertake appropriate training in, and promote and uphold organisational policies and principles with regards to Information Governance, Safeguarding, Health and Safety, Infection Control, and Equality, Inclusion and Diversity. Show less

  • Programme Delivery Project Manager - Apollo Clinical Operations

    Oct 2024 - now

  • Service Improvement Project Manager - Emergency Department

    Dec 2022 - Oct 2024
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  A New Way, A New You

  Jan 2024 - now

  Founder, Director, Therapist & Coach

  To support and nurture the personal growth of my clients.Provide a non-judgemental environment for all of my clients, displaying active listening skills and building rapport; allowing them comfort and safety when discussing the issues they face.Provide a consistent and professional service for my clients.Facilitate sessions, ensuring adequate preparation and professional execution. Draw on a range of different therapeutic and coaching modalities during sessions.Engage in Continued Professional Development, keeping up-to-date with the latest research and publications. Actively engage with individual and group supervision with my supervisor - reflecting on and improving my practice. To operationally manage all business functions - including marketing, finance, data protection/GDPR compliance, venue hire, bookings and follow-ups. Show less