Stephen Wu

Experience

• 

  Connect Education

  Jan 2016 - Feb 2018

  Head of Operations of Connect Education, a budding education start-up that empowers high school students to achieve their potential. Key achievements: • Managed and coordinated over 300 education events p.a. with over 20 unique school clients, consistently delivering a customer satisfaction rate over 95%• Reformed an internal event management system to improve the productivity and output of the Operations team by over 25% • Oversaw the expansion of the SuperClasses campus network into Box Hill and Glen Waverley, delivering over 20% growth in students within a year • Introduced cashflow forecasting to enable data-driven decision making at the executive level Show less

  • Head of Operations

    Jul 2016 - Feb 2018

  • Lecturer

    Aug 2015 - Jan 2017

  • Operations Lead

    Jan 2016 - Jun 2016
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  QBE Insurance

  Jan 2017 - Jan 2017

  Student Consultant

  - Independent Management Consultant at QBE Thailand- Led a team of 4 to deliver key deliverables in a final presentation and report- Reporting and Metrics based project, optimising existing workflows, processes and systems

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  Strategic Project Partners

  Feb 2017 - Jan 2021

  SPP is a boutique strategy consulting firm with deep experience across a range of sectors including Education, Government and Consumer. Major responsibilities as a Consultant include:• Leading strategic problem solving, structured analyses and project teams• Leading client engagement and relationship development• Internally leading SPP's Consumer practice, including supporting business development, project delivery and internal capability developmentThroughout his 4 years at SPP, Stephen delivered (or supported the delivery of) over 30 distinct client engagements and co-authored 3 articles / though-starters published by the firm. Show less

  • Consultant

    Aug 2020 - Jan 2021

  • Senior Associate

    Mar 2019 - Aug 2020

  • Associate

    Mar 2018 - Mar 2019

  • Intern

    Feb 2017 - Mar 2018
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  PwC Australia

  Feb 2021 - Mar 2022

  Manager | Consulting

  As a Manager within PwC Higher Education Consulting practice, Stephen partnered with Australia's leading Higher Education institutions to understand and solve strategic challenges. Major responsibilities as a Manager include: • Leading strategic problem solving, structured analyses and project teams• Leading business development pursuits, bids and pitches • Leading client engagement and relationship developmentThroughout his time at PwC, Stephen delivered over 10 distinct engagements and co-authored an article / thoughstarter published by the firm. Show less

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  Gemba

  Mar 2022 - now

  Gemba is the leading authority in the ever-changing world of Sport and Entertainment across Australia, Europe and Asia. The Strategy division delivers strategic insights and business advice to leading sport and entertainment organisations, brands and all levels of government. As a Strategy Manager, I work with our Head of Strategy to lead the Gemba Strategy division, including new business development, client project delivery and management of the Gemba Strategy division. Major responsibilities as a Strategy Manager include: • Leading the end-to-end delivery of strategy projects with Gemba Strategy clients • Leading project teams in strategic problem solving and structured analyses• Leading client engagement, business development and relationship management• Leading the day to day management and oversight of the Gemba Strategy team of 5 FTE To date, Stephen has delivered (or supported the delivery of) over 30 individual client engagements. Major recent projects I have delivered include: • Product growth strategy for international entertainment organisation • $200m+ market growth strategy for a leading Australian media & entertainment organisation • $10m+ commercial strategy for a national elite women's sporting league • Infrastructure strategy for a state sporting organisation • Statewide sporting & recreation pathways review for a state government • Elite sporting league expansion analysis for government Show less

  • Senior Strategy Manager

    Jul 2024 - now

  • Strategy Manager

    Mar 2022 - Aug 2024