Natalie Guyton

Experience

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  City of Fairfax

  Sept 2002 - Jun 2007

  911 Dispatcher/Records Clerk

  ● Daily team meetings prior to shift start.● Trained new hires and helped guide them through self-accountability.● Disburse security memos as necessary from NCIC/VCIN based on level of importance.● Coordinate, facilitate, educate new hires on process and procedures for emergency dispatch.

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  KeyPoint Government Solutions

  Jun 2007 - Jun 2012

  Investigator

  ● Worked as a Team Lead to clear impediments for Field Investigators and help ensure team met deliverables. ● Maintained schedule to track investigations throughout territories.● Scheduled and conducted interviews with applicants seeking federal cleared positions.● Identified and resolved any issues (s) relating to the subject: emotional/mental, civil, criminal, allegiance, dual citizenship, information technology, financial, bankruptcy, and employment.

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  USIS

  Jun 2012 - Jun 2014

  Investigator

  ● Maintained the Master Schedule for our national account and coordinated with local project managers, sub-contractors, and investigation teams.● Facilitated management and team meetings (Monthly Review, Lessons Learned, Status Touch Point Mtgs)● Worked as a Team Lead to clear impediments for Field Investigators and help ensure team met deliverables. ● Tracked project expenditures and installation progress.● Coordinated input from field Project Management personnel, contractor branch organizations and other government and commercial organizations to provide project direction, scheduling, ● Maintained schedule to track investigations throughout territories.● Scheduled and conducted interviews with applicants seeking federal cleared positions.● Identified and resolved any issues (s) relating to the subject: emotional/mental, civil, criminal, allegiance, dual citizenship, information technology, financial, bankruptcy, and employment. Show less

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  CACI International Inc

  Sept 2014 - Jun 2018

  Investigator

  ● Maintained the Master Schedule for our national account and coordinated with local project managers, sub-contractors, and investigation teams.● Facilitated management and team meetings (Monthly Review, Lessons Learned, Status Touch Point Mtgs)● Worked as a Team Lead to clear impediments for Field Investigators and help ensure team met deliverables. ● Tracked project expenditures and installation progress.● Coordinated input from field Project Management personnel, contractor branch organizations and other government and commercial organizations to provide project direction, scheduling, ● Maintained schedule to track investigations throughout territories.● Scheduled and conducted interviews with applicants seeking federal cleared positions.● Identified and resolved any issues (s) relating to the subject: emotional/mental, civil, criminal, allegiance, dual citizenship, information technology, financial, bankruptcy, and employment. Show less

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  1FORCE

  Dec 2015 - Jan 2018

  Contract Investigator

  ● Maintained the Master Schedule for our national account and coordinated with local project managers, sub-contractors, and investigation teams.● Facilitated management and team meetings (Monthly Review, Lessons Learned, Status Touch Point Mtgs)● Worked as a Team Lead to clear impediments for Field Investigators and help ensure team met deliverables. ● Tracked project expenditures and installation progress.● Coordinated input from field Project Management personnel, contractor branch organizations and other government and commercial organizations to provide project direction, scheduling, ● Maintained schedule to track investigations throughout territories.● Scheduled and conducted interviews with applicants seeking federal cleared positions.● Identified and resolved any issues (s) relating to the subject: emotional/mental, civil, criminal, allegiance, dual citizenship, information technology, financial, bankruptcy, and employment. Show less

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  RNR Tire Express

  Jun 2018 - Apr 2021

  Sales Specialist

  ● Introduced Agile and Scrum to an outside of software organization to help transform how work was delivered to ensure customer satisfaction.● Educated and facilitated how to establish a Definition of Done for the tire teams who service the vehicles. This checklist improved quality tests and reviews to help reduce rework on vehicles and increase customer satisfaction.● Trained new hires and helped guide them through self-accountability as we all worked on monthly deliveries to meet sales goals.● Worked directly with clients and gathered information and helped them identify their wants and needs.● Implemented a Daily Stand-Up in 2019 that helped bring the teams together to discuss how we could perform throughout the day and address any impediments that we were facing. Show less

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  Agile Brain Group

  Sept 2019 - now

  Scrum Master

  ● As the Scrum Master for a non-profit, I help facilitate teams to provide services to retirement homes.● Collaborate with cross functional teams made up of volunteers to gather needs for the people we serve.● Educate teams on ways to size Product Backlog Items to help them predict what they can complete and help with predictability of future work delivery. ● Support the program by working with other Scrum Masters from other teams to ensure dependencies are addressed and impediments are resolved.● Educate and Coach new team members on Scrum and Agile mindset and help them understand incremental delivery for services.● Educate, Coach, and Facilitate Scrum Events and ensure they are purposeful.● Help to guide the team through Sprints to ensure we all are self-managed and accountable for our deliveries. Show less

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  Virginis Employment Commission

  Apr 2021 - May 2022

  Hearing Officer

  • Investigate claims for unemployment benefits• Adjudicate claims for unemployment benefits• Receive, review, process and track documentation, requests and complaints• Identify fraudulent claims for benefits

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  Dignari, LLC

  May 2022 - now

  Administrative Assistant

  ● Support Department of Homeland Security (DHS) Credentialing Facility (DCF) Assessments.● Manage client facing relationships with DCF project manager in support of the DHS projects.● Provide weekly analysis and developing presentations for regularly scheduled management review meetings.● Create, track, and maintain all schedules by supporting Leadership by reporting on schedule, risk, and issue management as well as project monitoring.● Support the department by preparing responses and submitting documentation to mitigate risks as reported in various risk assessments.● Daily interface with multiple levels of Senior Management to exchange information, discuss topics of interest and coordinate related task performance. Show less