
Emily Jones
Lead Receptionist

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About me
User
Education

Gibbs High School
2009 - 2012Activities and Societies: Chess club, art club and Spanish club.

Virginia College
2018 - 2019Medical assistance Medical/Clinical Assistant Grade not conferred due to closure of schoolhttps://www.tn.gov/thec/bureaus/student-aid-and-compliance/postsecondary-state-authorization/institution-closure-information-2/virginia-college---knoxville.html

Pellissippi State Community College
2012 - 2012Associate of Arts and Sciences (A.A.S.) Physical Therapy/Therapist Completed 3 semestersCompleted 3 semesters.
Experience

Red Roof Inn
Jan 2014 - Sept 2014Lead Receptionist• Greeting and check-in visitors• Assisting the HR team with recruitment, onboarding, and termination processes• Diary management, meeting room management• Handling event coordination for internal and external events• Handling queries and complaints via phone, email, and general correspondence• Managing office supplies such as stationery, equipment, and furniture• Receiving and dispatching deliveries and mail• Managing hotel vendor services as required (cleaners, maintenance companies, and hotel inspectors) Show less

ResCare
Feb 2014 - Nov 2016Personal Care Assistant• I worked in a home care environment assisting clients with daily personal activities.• Joined elderly or disabled individuals at community events or appointments, help them with arts or crafts, or playing games. • I provided transportation to clients when needed.

Self-employed
Nov 2014 - Apr 2017Freelance Personal Care Assistant• Provided emotional support and education to family members on the patient’s health condition• Assisting with bathing, grooming, toileting, and incontinence issues• Providing medication reminders and appointment reminders• Preparing meals and cleaning up meal-related items• Performing light housekeeping tasks (vacuuming, changing linens)• Accompanying to appointments• Providing stabilization and assistance with walking

Holiday Inn Express
Apr 2017 - Dec 2018Night Auditor• Greet and check-in guests upon arrival, providing them with relevant hotel information. • Responsible for auditing and balancing financial reports from the previous day's shifts.

Home Instead Senior Care
Mar 2018 - Jan 2021Personal Care AssistantPersonal Services often include assistance with activities of daily living including the following: • Assisting with bathing, grooming, toileting, and incontinence issues.• Providing medication reminders and appointment reminders• Preparing meals and cleaning up meal-related itemsHome Helper services include the following:• Performing light housekeeping tasks (dusting, vacuuming, making beds, changing linens, cleaning bathrooms, kitchens, etc.)• Washing and ironing laundry• Running errands• Accompanying clients to appointments• Providing stabilization and assistance with walking Show less

Quality Inn & Suites West Waterpark
Oct 2018 - Jun 2019Front Desk Receptionist• Greet, check-in, and welcome guests• Keep front desk tidy and presentable with all necessary office supplies (pens, forms, paper, etc.)• Monitor hotel inventory (kitchen & office supplies) keep updated records and files while monitoring office expenses and costs• Answer all incoming calls, redirect them, keep messages and manage emails• Receive letters, packages, and distribute them. Prepare outgoing mail by drafting correspondence and securing parcels.• Take up other duties as assigned (concierge-level travel arrangements for guests, employee scheduling, among others) Show less

Fort Sanders Regional Medical Center
Feb 2021 - Oct 2021Patient Care TechnicianTake and record vitals.Ambulate, and assist patients in and out of bed, into wheelchairs and transport when necessary.Attends to nutritional needs of patient which may include distributing meal trays, feeding, filling and passing out water pitchers,Provides morning or evening care, which may include bed bath, oral hygiene, combing hair, back care, dressing patient, changing bed linen, cleaning over-bed table and bedside stand, straightening room, and other supportive care as needed.Empty drains, canisters, urine bags, bedpans and emesis basins and record intake and output.Assists in maintaining a safe environment, which may include reporting equipment that is out of order, appropriate handling of linen and storing of supplies.Provides general care such as positioning, lifting or turning patients; assisting in use of bedpan, urinal or commode; preoperative supportive care; and application/removal of abdominal binders or anti-embolism stockings and sequential compression devices.Empty & clean ostomy bag, per procedure.Collect urine, stool and sputum specimen as ordered.Perform phlebotomy . To include correct labeling using two patient identifiers, maintenance of lab-draw supplies, rotating and restocking.Promptly answer patient call lights and respond to patient requests.Report significant changes in patients' condition to RN.Employ all established infection control policies including standard precautions, transmission-based isolation precautions, OSHA standards, safety measures and proper body mechanics in performance of job.Demonstrates knowledge and competency in providing for age-specific needs of the population served.Demonstrates ability to perform skills on the Nursing Assistant checklist.Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.Performs other duties as assigned. Show less

NORTHEASTERN RETINA, P.C.
Sept 2022 - nowTechnician
Licenses & Certifications

CPR/AED/First Aid
American Red CrossSept 2020
Volunteer Experience
Volunteer
Issued by Zoo Knoxville on Oct 2013
Associated with Emily JonesVolunteer
Issued by U.S. Army JROTC on May 2012
Associated with Emily JonesVolunteer
Issued by Second Harvest Food Bank of East Tennessee on Nov 2013
Associated with Emily Jones
Languages
- enEnglish
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