Prassani Modi

Prassani Modi

Web Development Intern

Followers of Prassani Modi2000 followers
location of Prassani ModiIndia

Connect with Prassani Modi to Send Message

Connect

Connect with Prassani Modi to Send Message

Connect
  • Timeline

  • About me

    ECBA | IIBA Certified | AAC | Volunteer- Google Developer Groups, London, ON

  • Education

    • Gujarat Technological University (GTU)

      2016 - 2020
      Bachelor of Engineering - BE Computer Engineering GPA 3.48/4.0

      ● Relevant Courses: Introduction to C/C++, Java Programming, Data Structures & Algorithms, Networking and Web Technologies, Database Management Systems, Information Security, Big- Data Analytics and Numerical and Statistical Mathematics

    • Fanshawe College

      2021 - 2023
      Postgraduate Degree Business and Information System Architechture GPA 3.7/4.0

      ● Received Dean's honors in level 1 and 4● Relevant Courses: Advanced topics in Software Development and maintenance, Applied Project Management, Advanced Topics in Web Development, business analytics using SSAS, SSIS, and SSRS, Database management system, AWS Cloud basics, IT Architecture, Enterprise Resource modeling using SAP

  • Experience

    • InfoLabz

      May 2019 - Jun 2019
      Web Development Intern

      ● Implemented crucial functionalities such as login management and one-time password (OTP) generation, bolstering the security framework of the application.● Showcased the versatility of the website by ensuring its compatibility across various platforms, including iOS, Android, and PC/Mac products.● Conducted over 50 user acceptance testing (UAT) sessions, furnishing valuable insights to the development team for refining software functionality and enhancing operational efficiency by 30%.● Acted as a liaison between business service delivery teams and application engineering teams, fostering seamless collaboration and overseeing the successful completion of more than 10 software development projects.● Crafted and refined project plans, business requirements, and functional specifications, playing a pivotal role in steering projects with substantial budgets to successful execution within the realm of business analysis. Show less

    • East Side Marios Restaurant

      Jul 2021 - Mar 2024
      Customer Service Representative

      ● Elevated customer satisfaction scores by 20% through proactive problem-solving and efficient handling of inquiries, exceeding company benchmarks.● Demonstrated adaptability and resilience in managing high-pressure situations, maintaining composure and professionalism, resulting in a 15% increase in positive customer feedback.● Collaborated with cross-functional teams to streamline processes, leading to a 25% reduction in average handling time and enhancing overall customer experience.● Exhibited strong communication skills, effectively tailoring messages to diverse customer needs, contributing to a 30% decrease in customer escalations.● Contributed to a cohesive team environment by actively participating in process optimization initiatives, resulting in a 10% increase in team efficiency and productivity. Show less

  • Licenses & Certifications

  • Volunteer Experience

    • Volunteer

      Issued by Google Developers Group on Feb 2024
      Google Developers GroupAssociated with Prassani Modi
    • Student Coordinator

      Issued by National Service Scheme on Aug 2016
      National Service SchemeAssociated with Prassani Modi
    • Media and Reporting President

      Issued by Gujarat Technological University (GTU) on Jan 2018
      Gujarat Technological University (GTU)Associated with Prassani Modi