
Wong Ding Lin
E-Commerce Marketplace Executive

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About me
Key Account Manager at Intrepid Malaysia Sdn Bhd
Education
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Universiti Tunku Abdul Rahman (UTAR)
2015 - 2020Bachelor's degree Food Science
Experience
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Senheng Electric (KL) Sdn Bhd
Mar 2021 - Jun 2021E-Commerce Marketplace Executive
OmniSea Media
Apr 2022 - Dec 2022E-Commerce Executive
GlamPick | Beauty Products Company
Jan 2023 - Sept 2023E-Commerce Executive
ST VIP Sdn Bhd
Sept 2023 - Dec 2024Key Responsibilities:Account Management:- Assist in the development and maintenance of strong, long-lasting relationships with key accounts in Fashion Category- Work closely with the Key Account Manager to understand client needs and objectives.- Collaborate with internal teams to ensure the timely and successful delivery of solutions according to customer needs.- Managing Subordinates on their daily operation, planning and reportingSales and Business Development:- Support the Key Account Manager in identifying new business opportunities within existing accounts.- Assist in achieving sales targets and revenue growth through upselling and cross-selling.- Analyze market trends and competitor activities to identify potential areas for growth.Data Analysis and Reporting:- Utilize data and analytics tools to evaluate the performance of key accounts.- Prepare regular reports on sales performance, market trends, and other relevant metrics.- Provide insights and recommendations based on data analysis to improve account performance.Collaboration:- Collaborate with internal teams such as marketing, operations, and logistics to ensure seamless account management.- Work closely with cross-functional teams to execute promotional campaigns and initiatives.Contract Negotiation:- Assist in negotiating and finalizing contracts, terms, and conditions with key accounts.- Ensure that all agreements are in compliance with company policies and legal requirements.Market Knowledge:- Stay informed about industry trends, market conditions, and competitors.- Use market knowledge to make recommendations for improving product offerings and services.Other:- Communicating with IT team on app development, app performance, UI/UX, report format, backend operation and development- Assisting in offline event (COHEX 2023 in Melaka) promotion planning, digital posting, part timer training and campaign management Show less
Assistant Key Account Manager
Dec 2023 - Dec 2024Senior Key Account Executive
Sept 2023 - Dec 2023

Intrepid Malaysia Sdn Bhd
Oct 2024 - nowKey Account Manager
Licenses & Certifications
- View certificate

Assess for Success: Marketing Analytics and Measurement
GoogleSept 2024 - View certificate

Attract and Engage Customers with Digital Marketing
GoogleSept 2024 - View certificate

Foundations of Digital Marketing and E-commerce
GoogleSept 2024 - View certificate

From Likes to Leads: Interact with Customers Online
GoogleSept 2024 - View certificate

Google Digital Marketing & E-commerce Specialization
GoogleSept 2024 - View certificate

Make the Sale: Build, Launch, and Manage E-commerce Stores
GoogleSept 2024 - View certificate

Satisfaction Guaranteed: Develop Customer Loyalty Online
GoogleSept 2024 - View certificate

Think Outside the Inbox: Email Marketing
GoogleSept 2024
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