Diane Cain

Diane Cain

Customer Service Representative

Followers of Diane Cain113 followers
location of Diane CainCortland, Ohio, United States

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  • Timeline

  • About me

    Operations Manager/Associate Agent at RUDDY INSURANCE GROUP, LLC

  • Education

    • Kent State University at Trumbull

      -
    • Kent State University

      1984 - 1986
      Associates in Office Technology Office Management
  • Experience

    • Tom Thompson, Agent State Farm Insurance

      Oct 1989 - May 1994
      Customer Service Representative

      Customer Service, Marketing, Completing Insurance Applications, Sales

    • State Farm Insurance

      Apr 1996 - Apr 2008
      Office Manager/Licensed Insurance Representative

      • Successfully managed all aspects of insurance office • Sold multiple lines of insurance including mutual funds • Consistently met sales goals• Obtained Series 6 license to help agent meet financial goals• Effectively marketed all lines of insurance• Accurately completed insurance applications/quotes from start to finish• Provided outstanding customer service• Licensed in the State of Ohio for Property and Casualty and Life and Health Insurance• Worked closely with Agent on agency goals• Developed and fostered relationships with State Farm Underwriting professionals Show less

    • Countryside Veterinary Service, Inc

      Apr 2008 - Dec 2014
      Human Resource Manager

      • Recruited to help manage and administer HR functions in a multi-location veterinary practice including hiring, orientation, staffing, administration of benefits, background checks, employee file management, discipline, evaluations and employee relations• Responsible for bi-weekly payroll for all hourly and salary employees• Responsible for OSHA requirements and reporting• Managed Drug Free Safety Program including pre-employment testing• Experience with Paychex Payroll Software, Experience with ADP Payroll Software• Managed employee benefits including compliance with the Affordable Care Act• Fostered a teamwork/open-door environment conducive to positive dialogue across the organization.• Work closely with Management on staffing needs Show less

    • Nationwide Insurance, Ruddy Insurance Agency

      Jan 2015 - now
      Associate Agent
    • RUDDY INSURANCE GROUP, LLC

      Apr 2018 - now
      Manager/Associate Agent
  • Licenses & Certifications

    • PLCS - Personal Lines Coverage Specialist

      The National Underwriter Company
      Nov 2021
    • CLCS - Commercial Lines Coverage Specialist

      The National Underwriter Company
      Apr 2021
    • Insurance Agent, Accident, Health, Life, Variable Life & Variable Annuities

      Ohio Department of Insurance
    • Insurance Agent, Property & Casualty

      Ohio Department of Insurance
  • Volunteer Experience

    • Visiting Therapy Dog

      Issued by Therapy Dog International on Jan 2011
      Therapy Dog InternationalAssociated with Diane Cain