Carine Ullom

Experience

• 

  University of Kansas

  Jan 1992 - Jan 2000

  • Conducted training for students, staff, and faculty on: web authoring (HTML & CSS), web browsing, FTP, email, ListProc, PowerPoint, FrontPage, and Connecting to the Internet.• Provided customer support and trouble-shooting over the phone, via email, and in person to users of Apple and PC desktop computers.• Created and maintained numerous documents on the ACS web site • Proofread and edited documentation and publications created by colleagues.• Developed training materials and software documentation. Show less

  • Software Training Specialist (teaching and learning)

    Jan 1996 - Jan 2000

  • International Studies Coordinator

    Jan 1992 - Jan 1996
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  St. Lawrence University

  Aug 2000 - Jul 2004

  Director, Language Resource Center

  Instructional Technology Oversight and Support• Developed annual capital budget requests and managed annual operating and capital budgets.• Planned, spec’d, purchased equipment for, and maintained instructional technology equipment and software for 13 classrooms and 3 computer labs (32 stations total) in conjunction with other IT staff.• Managed annual capital improvement projects (classroom technology renovation)• Maintained VirtuaLab digital audio/video language lab system (server/client upgrades, account management, materials development, resource management, usage reporting).• Stayed abreast of emerging technologies.• Provided first-line HelpDesk support for technology in 13 classroomsFaculty Development and Support• Worked closely with faculty from all over the world to integrate technology into teaching through one-on-one consultation and assistance.• Conducted technology training for faculty in groups as well as in one-on-one settings.• Provided first-line office desktop computing support for 13 faculty members, including international fonts and keyboards as well as assistive technology for the visually impaired.• Served as technology liaison at Center for Teaching & Learning Faculty Technology Lab.Other• Hired, trained, and supervised six instructional technology interns.• Oversaw development and maintenance of web sites for Department of Modern Languages and Literatures and the SLU Language Resource Center. • Trained and supported teaching assistants in the use of VirtuaLab, a cutting-edge digital audio language lab • Provided long-distance technical support to directors of study abroad programs in France and Spain.• Managed resource collection of over 1,000 items available for check-out • Produced documentation (technical writing) for users of classroom technology. Show less

• 

  Ottawa University

  Sept 2005 - now

  * Responsible for all aspects of Ottawa University’s online learning digital eco-system * Manage geographically distributed team of instructional designers and academic technologists* Develop Globally Connected Collaborative Learning Courses* Implement and oversee online course quality initiatives.* Conduct faculty development events in-person and via video conferencing* Collaborate with programming, networking, and user services teams to integrate system-wide technologies with Blackboard LMS* Partner with university teams (e.g., academic advising, IT, and enrollment) to create and support student services that lead to successful online learning experiences* Evaluate, purchase, implement, and maintain all enterprise-wide e-learning technologies* Convene Teaching Technology Advisory Group (TTAG) * Designed, developed and co-taught Ottawa University’s first-ever joint online course between Ottawa University and the University of Sts. Cyril and Methodius in Skopje, Macedonia (Spring 2013)* Oversee faculty development regarding e-learning technologies* Member of the University Management Team Show less Distance Learning Initiatives• Responsible for development and adoption of Ottawa University’s first-ever Standards for Online Course Design and Development (detailing course design requirements for faculty)• Implemented OU’s “Ubiquitous Access” initiative, a pilot of what is now Ottawa Online (created an online course development model, trained online instructors, and developed a peer review process for course quality assurance). • Responsible for system administration of Blackboard LMS, including upgrades, policies, and procedures.• Developed streamlined processes for user account creation and interface with Jenzabar Student Information System.• Chaired committee to search for OU’s first-ever co-sourcing partnership to provide 24/7 tech support to all students, faculty, and staff – a key component of our online learning expansion. Instructional Technology Responsibilities• Planned technology upgrade priorities and budget requests for classrooms in collaboration with Instructional Technology Committee.• Oversaw build-out of 13 Smart classrooms. Responsible for classroom design, equipment specs, and vendor relations. • Developed web-based, print, and video documentation for a variety of instructional technologies.• Conducted technology training for faculty groups as well as in one-on-one settings. Show less

  • Associate Dean, Instructional Innovation

    Dec 2018 - now

  • Director, Office of Instructional Design & Academic Technology

    Jan 2008 - Dec 2018

  • Coordinator of Instructional Technology

    Sept 2005 - Dec 2007
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  Global Worldview Education

  Oct 2015 - Dec 2020

  Founder and Chief Strategist

  We work with schools, colleges, and universities to support their faculty in developing thoughtful learning experiences that connect their students to students around the world. We leverage our 15+ years in instructional design and 20+ years in instructional technology to help you design a peak intercultural, global learning experience for your students. We take the pain out of developing and sustaining Globally Connected Teaching & Learning (GCTL) as a core element of your course, program, or institutional vision. Contact us for your next faculty development event. We offer half-day, full-day, and 2-day workshops for K-16 educators and administrators.globalworldvieweducation@gmail.com Show less