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Dinesh Joshi

Dinesh Joshi

Front office Asst. manager

location of Dinesh JoshiGoa, India

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  • Timeline

  • About me

    Head Of Casino Operations at Majestic Group of Hotels & Casinos.

  • Education

    • Mahatma Gandhi University

      1983 - 1995
      SSC

  • Experience

    • Suman Motels

      Jul 1999 - Mar 2003
      Front office Asst. manager

      Supervising the Operation Of Front Office, Food & Beverage And Housekeeping.Periodically Monitoring Of Stocks In Different Departments And Arranging For Replenishment As A When Required.Controlling the Expenditure for Better Utilization of Funds.Taking Care of Guest Relations.Preparing the Duty Roster for Supervisory Staff

    • Star Cruises

      Mar 2003 - Aug 2007
      Casino Dealer, Executive Vip Services

      Casino: Dealer (Dealing Games Like Mini-Baccarat, Black Jack, CaribbeanStud Poker, Roulette & Tai Sai.Embarkation: Check in, Directional, Passport Collection, DisembarkationWas part of Side Duties.Job Profile Includes Taking Care Of Existing Clientele Base For Star Cruises. Developing New Customers. Handling Cruise Reservation on Day-To-Day Basis.

    • Pride Group of Casinos & Hotels Goa.

      Sept 2007 - now
      Head Of Casino Operations

      Job Profile Includes Taking Care Of Existing Clientele Base For Goa Coastal. Developing New Customers. Handling Office administration, Files management, Data protection. Training New Staff with Different Games.Taking care of all the 4 casinos and their day to day operations.Gaming analyses of the Patron after win/lose, Patron scan, Lost & Found reports, Target reports etc.Control, manage and maintain excellent operational standards.Adhere to prescribe company and client standards attached with the highest level of guest and staff satisfaction.Have good business dealing with all financial aspects of the operations.Provide creative solutions on any challenges within company parameters and ensure good corporate governance.Manage with uncompromising integrity, honesty and compassion.Remain motivated and handle pressure situations with a positive character.Establish excellent relationships with guest, the client and my team in order to ensure satisfaction levels remain on a high. Show less

    • Goa Coastal Resorts & Recreation Pvt Ltd

      Jan 2008 - now
      Head of Gaming Operations

  • Licenses & Certifications

    • Gaming Management Certificate